Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jaylyn Franklin

Orlando,FL

Summary

Motivated and personable professional with several years of customer service experience and a passion for helping others. Currently pursuing a Bachelor of Science in Real Estate at the University of Central Florida after earning an Associate of Science in Property Management. Eager to begin a career in property management, where I can build strong resident relationships and contribute to a positive community.

Overview

1
1
Certification
8
8
years of professional experience

Work History

Server

Darden Restaurant Group
10.2023 - 07.2025
  • Demonstrated attentive service by anticipating and addressing customer needs during meal periods.
  • Utilized POS system effectively to process orders efficiently and manage billing transactions accurately.
  • Provided recommendations on menu items, enhancing guest enjoyment and increasing sales opportunities.

Customer Service Associate

CVS
02.2021 - 10.2023
  • Built and maintained positive working relationships with co-workers
  • Provided efficient and courteous service to customers
  • Bagged or boxed merchandise and prepared packages for shipment.

Customer Service Associate

Target
10.2017 - 11.2020
  • Enhanced customer satisfaction by resolving unique concerns effectively.
  • Upheld exceptional service standards in fast-paced, high-volume environments.
  • Processed payments accurately, including cash, checks, and credit cards.

Education

Bachelor of Science - Real Estate

University of Central Florida
Orlando, FL
12-2028

Associate of Science - Property Management

Valencia College
Orlando, FL
05-2026

No Degree - Semester Study Abroad

CIEE
Barcelona, Spain
12-2025

Associate of Arts -

Valencia College
Orlando, FL
12-2024

Skills

  • Property management fundamentals
  • Conflict resolution
  • Microsoft Excel
  • Customer service
  • Team collaboration

Certification

  • Business Specialist
  • Operations Support and Services

References

Upon request

Timeline

Server

Darden Restaurant Group
10.2023 - 07.2025

Customer Service Associate

CVS
02.2021 - 10.2023

Customer Service Associate

Target
10.2017 - 11.2020

Bachelor of Science - Real Estate

University of Central Florida

Associate of Science - Property Management

Valencia College

No Degree - Semester Study Abroad

CIEE

Associate of Arts -

Valencia College
Jaylyn Franklin