Overview
Work History
Education
Skills
Timeline
Generic

Jaylyn Santana

New Britain,CT

Overview

2026
2026
years of professional experience

Work History

Cashier

Joann Fabrics
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Medical Receptionist

Pro Health International
09.2024 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.

Recreation Attendant

New Britain Parks and Rec
06.2018 - Current
  • Educated guests on proper use of equipment to minimize injuries and ensure a safe experience.
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing inquiries.
  • Contributed to efficient facility operations by performing routine maintenance tasks and equipment inspections.
  • Also set events up for the city and was lifting over 20 pounds frequently

Warehouse Worker

Amazon
02.2024 - 04.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Trampoline Supervisor

Fun City
10.2021 - 04.2023
  • Monitored adherence to safety guidelines and instructed guests on proper trampoline usage, minimizing the risk of injuries during park visits.
  • Collaborated with other supervisors to develop new programs and events that increased customer engagement at the trampoline park.
  • Optimized space utilization within the facility through careful planning of activity areas and equipment placement.
  • Maintained consistent communication channels with parents regarding participant progress in various instructional programs offered at the facility.

Education

Connecticut River Academy
East Hartford, CT
06.2021

Skills

    Communication

    Organization

    Focus

    Goal orientated

Timeline

Medical Receptionist

Pro Health International
09.2024 - Current

Warehouse Worker

Amazon
02.2024 - 04.2024

Trampoline Supervisor

Fun City
10.2021 - 04.2023

Recreation Attendant

New Britain Parks and Rec
06.2018 - Current

Cashier

Joann Fabrics

Connecticut River Academy

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Jaylyn Santana