Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jaylynn Johnston

Summary

Aspiring nurse, military veteran with 6+ years of extensive experience in providing remarkable customer service/patient care. Dedicated professional with a history at Angel Senior Care, adept in compassionate caregiving, client rights and HIPAA compliance. Excelled in enhancing client well-being, supervising pharmacy operations with a near-zero error rate, and contributing to wildfire containment efforts. Proven ability to provide emotional support and adhere to care plans, showcasing a blend of empathetic service and technical proficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

In-Home Caregiver

Angel Senior Care
09.2023 - 06.2024
  • Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
  • Advocating for clients rights, ensuring the clients needs, preferences and desires are being adequately met and respected and advocating on their behalf if their rights are being overlooked or challenged.
  • Utilized universal precautions and infection control principles in all aspects of care.
  • Transported clients for medical and personal outings.
  • Trained new staff members on best practices for home health care.
  • Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
  • Enhanced quality of life for clients through attentive assistance with daily activities, including bathing, dressing, and grooming.
  • Improved client well-being by providing personalized and compassionate in-home care services.
  • Demonstrated adaptability and flexibility in caregiving approach to accommodate the unique personality traits or preferences of each client.

Pharmacy Technician

United States Air Force, USAF
10.2019 - 10.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Performs daily duties of a pharmacy technician at an outpatient pharmacy filling up to 1000 prescriptions daily supporting 11 clinics.
  • Assumes alternate pharmacy technician supervisor position that manages 10 individuals, work schedule and provide on the job training.
  • Serves as the departments safety coach, monitors and advises over 30 professionals, achieving 0.01% medication error rate for '20, '21, and '22.
  • Manages 5 pyxis medication stations that consists of over 200 line items, and over 40 user accounts.
  • Conducts over 60 clinic inspections a year, works with pharmacy leadership, and Pharmacy Therapeutics Committee for compliance.
  • Serves as the infection control monitor, conducting monthly and quarterly inspections of geographically separate pharmacies to ensue Air Force compliance which contributed to uninterrupted operations during COVID-19 pandemic.
  • Generated patient responses for the Military Health System patient portal allowing continuous record of care that supports over 33,000 beneficiaries.

Wildland Firefighter

Bureau of Land Management
06.2019 - 09.2019
  • Cut and cleared brush and dug trenches to create fire lines using axes, chainsaws or shovels.
  • Patrolled burnt areas after fires to locate and eliminate hot spots that could flare or rekindle.
  • Enhanced wildfire containment by coordinating and executing strategic fireline construction.
  • Upheld high standards of professionalism while interacting with the public during prescribed burns or emergency situations.
  • Optimized firefighter performance through active participation in daily physical training sessions designed to maintain endurance levels.

Education

Associate of Science - Nursing

York Community College
Wells, ME
2027

Skills

  • Patient care and support
  • Adaptability
  • Punctual and reliable
  • Team leadership
  • Communication
  • Technical skills
  • Innovative problem solver
  • Team Collaboration
  • Pharmaceutical Calculations
  • Healthcare regulations
  • Attention to detail
  • Prioritization and Organization

Certification

  • Home Care Aide Certification (HCA-C) - Department of Social and Health Services or equivalent state body.
  • Basic Life Support (BLS) - American Heart Association.
  • ServSafe Food Handler's Certification
  • Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).

Timeline

In-Home Caregiver

Angel Senior Care
09.2023 - 06.2024

Pharmacy Technician

United States Air Force, USAF
10.2019 - 10.2023

Wildland Firefighter

Bureau of Land Management
06.2019 - 09.2019

Associate of Science - Nursing

York Community College
Jaylynn Johnston