Aspiring nurse, military veteran with 6+ years of extensive experience in providing remarkable customer service/patient care. Dedicated professional with a history at Angel Senior Care, adept in compassionate caregiving, client rights and HIPAA compliance. Excelled in enhancing client well-being, supervising pharmacy operations with a near-zero error rate, and contributing to wildfire containment efforts. Proven ability to provide emotional support and adhere to care plans, showcasing a blend of empathetic service and technical proficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
In-Home Caregiver
Angel Senior Care
09.2023 - 06.2024
Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
Advocating for clients rights, ensuring the clients needs, preferences and desires are being adequately met and respected and advocating on their behalf if their rights are being overlooked or challenged.
Utilized universal precautions and infection control principles in all aspects of care.
Transported clients for medical and personal outings.
Trained new staff members on best practices for home health care.
Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
Enhanced quality of life for clients through attentive assistance with daily activities, including bathing, dressing, and grooming.
Improved client well-being by providing personalized and compassionate in-home care services.
Demonstrated adaptability and flexibility in caregiving approach to accommodate the unique personality traits or preferences of each client.
Pharmacy Technician
United States Air Force, USAF
10.2019 - 10.2023
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Performs daily duties of a pharmacy technician at an outpatient pharmacy filling up to 1000 prescriptions daily supporting 11 clinics.
Assumes alternate pharmacy technician supervisor position that manages 10 individuals, work schedule and provide on the job training.
Serves as the departments safety coach, monitors and advises over 30 professionals, achieving 0.01% medication error rate for '20, '21, and '22.
Manages 5 pyxis medication stations that consists of over 200 line items, and over 40 user accounts.
Conducts over 60 clinic inspections a year, works with pharmacy leadership, and Pharmacy Therapeutics Committee for compliance.
Serves as the infection control monitor, conducting monthly and quarterly inspections of geographically separate pharmacies to ensue Air Force compliance which contributed to uninterrupted operations during COVID-19 pandemic.
Generated patient responses for the Military Health System patient portal allowing continuous record of care that supports over 33,000 beneficiaries.
Wildland Firefighter
Bureau of Land Management
06.2019 - 09.2019
Cut and cleared brush and dug trenches to create fire lines using axes, chainsaws or shovels.
Patrolled burnt areas after fires to locate and eliminate hot spots that could flare or rekindle.
Enhanced wildfire containment by coordinating and executing strategic fireline construction.
Upheld high standards of professionalism while interacting with the public during prescribed burns or emergency situations.
Optimized firefighter performance through active participation in daily physical training sessions designed to maintain endurance levels.
Education
Associate of Science - Nursing
York Community College
Wells, ME
2027
Skills
Patient care and support
Adaptability
Punctual and reliable
Team leadership
Communication
Technical skills
Innovative problem solver
Team Collaboration
Pharmaceutical Calculations
Healthcare regulations
Attention to detail
Prioritization and Organization
Certification
Home Care Aide Certification (HCA-C) - Department of Social and Health Services or equivalent state body.
Basic Life Support (BLS) - American Heart Association.