Jaylynn Smith

Part time-(As of now I currently only work here when they absolutely need help)

• Attended to office operations and required paperwork.
• Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.
• Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
• Run errands like drop off paperwork, go to bank and pick up documents needed for client files.
• Organized key evidence exhibits to prepare for trials.
• Maintain well-stocked and organized supplies.

Part time- (Only when they need some help)

• Communicate positively with both kids and parents.
• Organize and clean home after activities by picking up toys and straightening up the play room.
• Prepared snacks and meals when needed.
• Help both families by picking up the house by doing dishes or laundry when needed.
• Love playing outside, going on walks and going to the park.
• We always do art projects/ crafts.
• Help kids with taking baths/ showers and brushing teeth.
• We always do homework together so if they need help I can help them.
• Sometimes when family goes on vacation I go with them to help with kids or I stay home and house sit for them.
• Always does what parents need or want me to do.

• Maintained clean, organized and well-stocked member service area.
• Managed upset customers, conflicts and challenging situations.
• Entered details such as payments, account information and call logs into system.
• Maintained customer loyalty by providing fast, friendly and knowledgeable service for routine questions and complaints.
• Memorized all company products and services to answer customer questions quickly.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Managed multiple tasks and met time-sensitive deadlines.