Jayme Freburg
Paris,TENNESSEE
Summary
Dynamic legal assistant with extensive customer service skills, adept at document preparation and legal research at the Law Office of David W Edwards. Proven ability to enhance case organization and maintain client confidentiality, while effectively collaborating in team environments to achieve operational excellence. Skilled in data entry and proficient in various computer programs.
Overview
4
4
years of professional experience
Work History
Legal Assistant
Law Office Of David W Edwards
Paris, TENNESSEE
07.2022 - Current
- Answered phones promptly while providing courteous customer service.
- Drafted correspondence, documented data and submitted materials to appropriate parties.
- Organized and prepared case exhibits and evidence for trial.
- Coordinated the distribution of legal materials to other parties as required.
- Processed incoming mail on a daily basis.
- Ensured that all paperwork was properly filed according to established procedures.
- Knowledgeable dealing with pleadings, affidavits, motions and exhibit preparation.
- Updated databases with new information received from attorneys or clients.
- Scanned physical documents into electronic format for storage in a secure database system.
- Maintained client confidentiality in all matters.
- Worked effectively in team environments to make the workplace more productive.
Collector
MSCB INC
Paris, TENNESSEE
01.2021 - 07.2022
- Negotiated repayment plans with debtors to meet client recovery targets.
- Explained the consequences of non-payment in a professional manner.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Accepted and processed customer payments and applied toward account balances.
- Encouraged customers to pay due amounts on credit accounts, claims or overdrawn checks.
- Processed incoming payments from customers according to established procedures.
- Answered customer questions regarding account discrepancies or problems.
Education
Nursing
Black Hawk College
Moline, IL02-2011
High School Diploma -
Orion High School
Orion, IL05-2008
Skills
- Extensive Customer Service Skills
- Knowledge in computer programs
- File organization
- Data entry
- Legal research
- Document preparation
References
References available upon request.
Timeline
Legal Assistant
Law Office Of David W Edwards
07.2022 - Current
Collector
MSCB INC
01.2021 - 07.2022
Nursing
Black Hawk College
High School Diploma -
Orion High School
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