Jayme Kahn

• Optimized scheduling protocols and quality control, reducing patient wait times by 15–25% and increasing daily bookings by 20%.
• Coordinated patient care workflows with provider, assisting in assessments, therapies, and radiology to enhance daily office capacity.
• Streamlined financial operations by managing billing, processing insurance claims, and distributing financial statements for precise bookkeeping.
• Supervised the transcription of 1,000+ medical dictations and managed a database of 2,000+ patient records with 100% accuracy, ensuring seamless real-time data flow.
• Overhauled inventory management for 50–100+ medical and administrative items monthly, eliminating shortages and managing facility maintenance with zero operational downtime.
• Fielded 60+ patient and provider calls daily, managing inquiries and intake documentation while ensuring efficient multi-line communications.

Delivered comprehensive care for 20–40 memory care residents per shift, monitoring health status, documenting real-time changes, and coordinating timely interventions with nursing staff.

• Assisted 25 residents with activities of daily living, including feeding, hydration, hygiene, and grooming, promoting dignity, comfort, and adherence to individualized care protocols.
• Collaborated with interdisciplinary healthcare teams to implement individualized care plans and conduct routine safety audits, ensuring compliant documentation and a secure care environment.
• Facilitated 3–5 weekly therapeutic engagement programs, including music, art, and group activities, boosting participation and supporting residents’ cognitive, emotional, and social well-being.