Jayme Lenart
Taylor,TX
Overview
9
9
years of professional experience
Work History
Loan Administrator
Capital Farm Credit
Taylor, TX
09.2021 - Current
- Provide administrative and clerical support to all loan departments
- Manage customer relations and customer service through daily communication and interaction with borrowers, as well as with other internal departments
- Collect loan payments and perform related tasks required to service loans in an effective manner
- Provide excellent customer service on a consistent basis by resolving and answering customers' problems and inquiries in a timely manner
- Help to train and answer questions related to duties, responsibilities, and procedures to co-workers and trainees.
Marketing & Customer Service Internship
Brazos Valley Bombers Baseball
Bryan, TX
04.2019 - 08.2019
- Developed and implemented strong communication and problem-solving tactics to assist customers visiting the park
- Organized and curated a weekly summer staff schedule
- Gathered supplies and performed a wide range of administrative functions in support of game day operations
- Created eye-catching social media posts for the company
- Supported customer service goals and enhanced relations with customers through friendly, knowledgeable, and positive communication.
Program Specialist
Lutherhill Ministries
La Grange, TX
05.2018 - 09.2018
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance
- Planned, organized, and facilitated diverse recreational programs for up to 100 campers
- Created camper and Summer staff schedules for 16 cabins every week.
Bank Teller
First National Bank of Bellville
10.2015 - 08.2016
- Processed daily client transactions, including deposits, withdrawals, money transfers, loan payments, and selling cashier's checks
- Developed and maintained positive relationships with both customers and colleagues
- Handled customer inquiries and complaints with discretion and professionalism
- Balanced cash drawers and maintained accurate records of all transactions.
Education
Bachelor of Arts - Mass Communications, Public Relations & Advertising
Sam Houston State University
01.2022
Skills
- Strong in verbal and written communication skills
- Exceptional customer service
- Experience with media editing software, such as Adobe Creative Suite
- Proficient in multitasking
- Ability to deliver creative and engaging content
- Superior interpersonal and leadership ability
References
- Sarah Ford, Director, Step By Step Christian School, 281-923-3064, sarahjoleneford@yahoo.com
- Mark Dietert, Business Development, Myrex Industries, 713-875-6046, m.dietert@att.net
- Lisa Larson, VP- Payments & Operations, Amplify Credit Union, 512-789-7988, lmlarson@goamplify.com
Timeline
Loan Administrator
Capital Farm Credit
09.2021 - Current
Marketing & Customer Service Internship
Brazos Valley Bombers Baseball
04.2019 - 08.2019
Program Specialist
Lutherhill Ministries
05.2018 - 09.2018
Bank Teller
First National Bank of Bellville
10.2015 - 08.2016
Bachelor of Arts - Mass Communications, Public Relations & Advertising
Sam Houston State University