Dynamic Medical Assistant with extensive experience at University of Michigan Health Sparrow, excelling in patient care support and appointment scheduling. Proficient in EMR systems and committed to HIPAA compliance, I effectively managed patient flow and enhanced clinical efficiency, ensuring a safe and organized environment for optimal patient outcomes.
Overview
7
7
years of professional experience
Work History
Medical Assistant
University of Michigan health sparrow
Lansing
12.2023 - Current
Assisted healthcare providers with patient examinations and medical procedures.
Managed patient records using electronic health record systems.
Coordinated patient appointments and follow-up visits efficiently.
Conducted routine lab tests and collected specimens for analysis.
Maintained a clean and organized clinical environment for safety compliance.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Measured vital signs and took medical histories to prepare patients for examination.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Scheduled appointments for patients via phone and in person.
Collected samples from patients for laboratory testing purposes.
Cleaned and maintained medical equipment following procedures and standards.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Urology Medical Assistant
Covenant Medical Center
Saginaw
11.2021 - 12.2023
Sanitized, restocked and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms and allergies.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Collected and documented patient medical information such as blood pressure and weight.
Called and faxed pharmacies to submit prescriptions and refills.
Optician
Advanced Eyecare And Contact Lens Center
03.2019 - 10.2021
Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
Filed claims with vision and medical insurance companies to garner payment for optical services.
Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
Instructed patients on proper insertion, removal and cleaning techniques for contact lenses.
Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat.
Adjusted and repaired new and previously purchased frames to satisfy customer demands.
Managed check-in and check-out procedures, verified patient information and submitted lens orders.
Helped clients try on and select new frames and recommended lens options to meet specific needs.
Discussed optimal lens, coating and frame recommendations with customers to meet individual needs.
Medical ICU Registered Nurse at University of Michigan Health Sparrow LansingMedical ICU Registered Nurse at University of Michigan Health Sparrow Lansing