Jaymee Brown
NSL,UT
Summary
Customer-focused with more than 15 years of experience within fast-paced, high volume work environments. Highly personable and receptive to customers' needs. Well versed in customer service.
Overview
15
15
years of professional experience
Work History
Sr. Mail Technition
Usana Health Sciences Inc.
08.2015 - Current
- Promoted sustainability initiatives within the workplace by encouraging recycling practices among coworkers.
- Maintained clean and organized mail room to promote safety and efficiency.
- Exhibited strong multitasking abilities, managing multiple priorities simultaneously without compromising attention to detail.
- Planned routes and service updates to improve customer satisfaction.
- Used computer systems to track packages and update client information.
- Inspected mail for damages and took appropriate action to deliver in good condition.
- Established positive relationships with courier services, resulting in reliable pick-ups and deliveries for all outgoing shipments.
- Stamped sealed and sorted mail for delivery to other companies.
- Distributed mail on foot to employees, delivering to approximately 800 employees per shift.
- Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
- Labeled, weighed and processed mail and packages for efficient distribution.
- Provided service and sales to walk-in customers.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Excellent communication skills, both verbal and written.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Cleaning Technician
USANA Health Sciences-Operations Department
08.2015 - Current
- Ensures cleanliness of Packaging department while maintaining Safety, Quality, GMP, and efficiency standards
- Clean and sanitize Packaging equipment, utensils, fixtures, and storage areas in Packaging department
- Maintain inventory of cleaning and sanitization supplies and GMP attire, such as hair nets, beard nets, and shoe covers
- Monitor dust collection equipment and maintain as needed; Measure and combine cleaning and sanitization agents
- Assist on other packaging lines and empty garbage and cardboard as needed.
Housekeeping
Motel 6 - Retail Division
05.2015 - 08.2016
- Cleaned and maintained all guest rooms and facilities
- Prepare and stock cleaning carts
- Serviced rooms by removing bedding and towels
- Prepare bedding and restock all the supplies
- Sweep, mop, and wipe down the rooms.
Customer Service Associate
K-Mart - Retail Division
12.2008 - 05.2015
- Helped open the store and assisted customers with their returns and exchanges
- Setup cash registers and placed them in their designated areas
- Serviced all money transfers, Western Unions, and other money orders
- Supported checkout stations and stocked shelves when needed
- Meet and greet customers at the checkout and throughout the store.
Education
Granger High School
West Valley City, UTSkills
- Route Planning
- Mail distribution
- Mail delivery
- Delivery Route Planning
- Truck loading
- Delivery routes
- Customer Service
- Vehicle Maintenance
- Workplace Safety
- Sorting p
- Handling and sorting mail
- Package handling
- Documentation
- Equipment Operation
- Expenses tracking
- Deadline-oriented
- Mail handling
- Lifting Techniques
- Machine Operation
- Good Telephone Etiquette
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Fluent in English
Additional Information
Customer Service oriented, friendly, energetic, motivated, and hands on.
Hobbies
Hiking, spending time with family, swimming.
Timeline
Sr. Mail Technition
Usana Health Sciences Inc.
08.2015 - Current
Cleaning Technician
USANA Health Sciences-Operations Department
08.2015 - Current
Housekeeping
Motel 6 - Retail Division
05.2015 - 08.2016
Customer Service Associate
K-Mart - Retail Division
12.2008 - 05.2015
Granger High School
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