JAYMEE GRANT
Baldwin Park,USA
Summary
Driven and detail-focused stadium professional with three seasons of experience in premium guest services and live-event operations. Strong background in scheduling, budgeting, and logistics from a B.A. in Film & Electronic Arts (production management). Fast learner, excellent with people, and committed to delivering seamless, high-impact experiences for guests and clients.
Overview
13
13
years of professional experience
Work History
Freelance Event Assistant
California Culture Festival
02.2024 - Current
- Assisting the Event Coordinator in managing logistics for over 30 vendors, including load-in & load-out
- Supported vendors by providing on-site assistance and ensuring communication between vendors & event staff.
- Helped implement food safety practices, ensuring compliance among participating vendors.
- Contributed to promotional efforts through social media engagement and local outreach.
- Provided general support during the event, enhancing overall attendee experience.
Guest Services Representative
Los Angeles Dodgers
06.2023 - Current
- Greet and assist guests at stadium events, including scanning tickets and providing general information.
- Resolve guest concerns, guide them to their seats, and provide assistance to those with special needs.
- Maintain a visible presence, monitor assigned sections, and ensure crowd management efforts.
- Perform pre-game, in-game, and post-game duties, including monitoring alcoholic beverage activities and reporting any illegal or improper behavior.
Executive Assistant
Confidential Client
06.2020 - 05.2023
- Streamlined personal & professional calendars, ensuring seamless coordination of meetings and events.
- Generated accurate & polished documents, updated websites, and compiled information for meetings.
- Screened and directed telephone calls and inquiries efficiently
- Executed and aided in the organization of live events throughout Southern California.
Shift Lead (Cafe)
Porto’s Bakery
04.2019 - 03.2020
- Led & mentored sales associates, fostering a collaborative and high-performing work environment.
- Collaborated seamlessly with the kitchen & coffee bar staff, ensuring prompt and accurate order delivery.
- Delivered exceptional customer experiences by promptly and effectively resolving any guest issues.
- Maintained compliance with state regulations by ensuring cleanliness of kitchen area and displays during closing procedures.
Sales Manager
Ralph’s
08.2012 - 05.2019
- Conducted seamless transactions with guests; proficiently handling cash, credit, and check payments.
- Proactively addressed guest complaints, providing guidance and relevant information to ensure customer satisfaction.
- Demonstrated strong cash management skills, including counting, auditing, and transferring tills from the safe to registers.
Education
Bachelor of Arts - Film And Electronic Arts
California State University Long Beach
05-2021
Skills
Collaborative team player
Resourceful problem-solver
Proactive and self-directed
Detail-oriented and highly organized
Guest-experience focused
Adaptable in fast-paced environments
Timeline
Freelance Event Assistant
California Culture Festival
02.2024 - Current
Guest Services Representative
Los Angeles Dodgers
06.2023 - Current
Executive Assistant
Confidential Client
06.2020 - 05.2023
Shift Lead (Cafe)
Porto’s Bakery
04.2019 - 03.2020
Sales Manager
Ralph’s
08.2012 - 05.2019
Bachelor of Arts - Film And Electronic Arts
California State University Long Beach