Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaymie Balberdi

Henderson,NV

Summary

Detail-oriented Manicurist with more than 20 years of experience. Expert in Manicure, Pedicures, Acrylic and Gel Nail enhancements, Nail Art, Apothecary blends for salon use (sugar exfoliating scrubs and body butter melts) with dedication to modernizing salons for best-in-class customer service. Outgoing and friendly worker with proven history of reliability, integrity and excellent final products.

Dynamic Beauty industry professional offering 3 years of salon experience in hair services, including sales, client relationship management and product knowledge. Passionate about growing skills in current trends such as balayage, root melts, Formal styling (Bridal work), and cutting skills. Dedicated to industry knowledge and training to build trusting rapport and deliver sensational results.

Overview

20
20
years of professional experience

Work History

Business Owner/Licensed Nail Technician

The Porch Nail Suite
Henderson, NV
07.2021 - Current
  • Maintained master appointment calendar covering all customer visits, employee schedules and special events.
  • Responded to customer requests and concerns about gel application and nail art designs.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Prepared nail beds and cuticles, shaped nails and applied polish for over 8 daily customers.
  • Designed individualized care programs for multiple repeat customers.
  • Completed consultations with spa guests to determine nail care needs.
  • Implemented deals for specialty services such as acrylic nails to increase revenue by 100%.
  • Grew repeat client base by 100% through effective marketing and customer service.
  • Recorded weekly supply and inventory needs and made regular orders worth $200.
  • Treated, prepared and maintained clients' nails on both hands and feet.
  • Cleaned and sanitized tools and equipment before each client.
  • Monitored company inventory to keep stock levels and databases updated.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Resolved problems, improved operations and provided exceptional service.

Nail Technician

Nest Nail Wellness Spa
Henderson, NV
08.2019 - 06.2021
  • Responded to customer requests and concerns about gel application and nail art designs.
  • Communicated effectively with management concerning important customer issues.
  • Frequently restocked multiple workstations and organized and stocked products.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Prepared nail beds and cuticles, shaped nails and applied polish for over 8-10 daily customers.
  • Completed consultations with spa guests to determine nail care needs.
  • Provided training and mentoring to new staff to maximize performance.
  • Maintained master appointment calendar covering all customer visits, and special events.

Nail Technician/Hair Stylist

Andaz Maui At Wailea Resort, Awili Spa & Salon
Kihei, Wailea, HI
06.2013 - 08.2019
  • Offered highly skilled and diverse salon services, including cuts, color services and nail care.
  • Attended regular training and workshops to maintain cosmetology license and stay current on technique and skills.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Educated clients about products and self-maintenance for healthy hair and nail based on needs and preferences.
  • Accumulated 10 or more+ clients weekly through one-on-one salon service.
  • Consistently received positive performance reviews from guests.
  • Performed 8-10 daily nail services, including manicures, pedicures, paraffin wax treatments and full nail sets.
  • Maintained repeat clients nail health by attaching acrylics, filing, cutting and painting nails.
  • Educated clients on product benefits to increase retail sales of Davines care products, Deborah Lippman Nail care line, CND Shellac gel polishes, New Dazzle Dry Nail polish line for long lasting stronger and healthy nails sales by 100%.
  • Suggested treatments and styles to suit customers’ appearance and desired look.
  • Training in traditional and innovative hair cutting techniques and salon management.
  • Recorded notes for future reference, including customer preferences and services delivered.
  • Created memorable customer experiences by including special services such as head and neck massages during appointments.

Nail Technician

Grand Wailea Resort
KIhei Wailea, HI
03.2012 - 06.2013
  • Responded to customer requests and concerns in timely manner.
  • Remained polite when speaking with difficult guests on phone.
  • Anticipated spa and salon guest concerns and addressed in direct fashion.
  • Followed through with client requests in timely manner.
  • Refilled professional spa products as necessary.
  • Successfully initiated and implemented Manicures and Pedicures, also nail enhancements using Gel soak of color lines and use to modernize services and increase profits.
  • Prepared nail beds and cuticles, shaped nails and applied polish for over 8-10 daily customers.
  • Responded to customer requests and concerns about gel application and nail art designs.
  • Maintained master appointment calendar covering all customer visits, employee schedules and special events.
  • Frequently restocked 10 workstations and organized and stocked product sales shelves.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Completed consultations with spa guests to determine nail care needs.
  • Communicated effectively with management concerning important customer issues.
  • Treated, prepared and maintained clients' nails on both hands and feet.
  • Cleaned and sanitized tools and equipment before each client.
  • Carried out day-to-day duties accurately and efficiently.
  • Worked with customers to understand needs and provide excellent service.
  • Participated in team-building activities to enhance working relationships.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.

Education

Certificate in Cosmetology - Hair Design

IBS School of Cosmetology Maui
Kahului, HI
2017

Liscense Nail Technician - Cosmetology

Apprentice For Nail Technician Liscense
Wailuku, HI
2003

GED - undefined

Henry Perrine Baldwin High School
Wailuku, HI
1998

Skills

  • Licensed Nail Technician and Hair Stylist
  • Gel tips, Acrylic nail enhancements, nail art, Manicures, Pedicures, Apothecary blends
  • Customer service-oriented
  • Hair styles, Bridal Up do's, shampoo blow dry -styles, Hair cuts, Hair color, balayage, highlights
  • Arranging items for photo shoots
  • Customer Experience
  • Operational Efficiency
  • Industry Standards
  • Cash Register Operations
  • Daily Cleaning and Sanitation
  • Salon Services Explanation
  • Policies and Procedures Implementation

Timeline

Business Owner/Licensed Nail Technician

The Porch Nail Suite
07.2021 - Current

Nail Technician

Nest Nail Wellness Spa
08.2019 - 06.2021

Nail Technician/Hair Stylist

Andaz Maui At Wailea Resort, Awili Spa & Salon
06.2013 - 08.2019

Nail Technician

Grand Wailea Resort
03.2012 - 06.2013

Certificate in Cosmetology - Hair Design

IBS School of Cosmetology Maui

Liscense Nail Technician - Cosmetology

Apprentice For Nail Technician Liscense

GED - undefined

Henry Perrine Baldwin High School

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Jaymie Balberdi