Kiana James
New York,NY
Summary
Dynamic Licensed Nail Technician and former Shift Supervisor at Starbucks, recognized for exceptional client consultation and innovative nail art design. Proven ability to manage teams effectively while maintaining high sanitation standards. Committed to enhancing customer experiences, leading to increased client retention and referrals through personalized service and expertise.
Overview
8
8
years of professional experience
Work History
Licensed Nail Technician/Owner
KeeksTheTech LLC (Self Employed)
04.2021 - 02.2025
- Provided exceptional nail care services, ensuring client satisfaction through personalized treatments.
- Maintained high standards of hygiene and sanitation in all work areas and tools.
- Advised clients on nail health and maintenance for optimal results.
- Developed innovative nail art designs, enhancing service offerings and customer experience.
- Built strong client relationships, leading to repeat business and referrals through exceptional service delivery.
Shift Supervisor
Starbucks
09.2016 - 05.2020
- Supervised daily operations, ensuring adherence to quality standards and customer service excellence.
- Trained and mentored team members, fostering a collaborative work environment.
- Implemented inventory management practices, reducing waste and optimizing stock levels.
Education
Associate of Applied Science - Nursing
LaGuardia Community College
Long Island City, NY05-2028
Skills
- Effective team management
- POS software proficiency
- Client consultation
- Sanitation procedures
- Manicure design
- Acrylic application
- NYS Licensed Nail Technician
- NYS Licensed CNA
- NYS Certified Bartender
Timeline
Licensed Nail Technician/Owner
KeeksTheTech LLC (Self Employed)
04.2021 - 02.2025
Shift Supervisor
Starbucks
09.2016 - 05.2020
Associate of Applied Science - Nursing
LaGuardia Community College