Min Hee Chang
Aurora,CO
Summary
Accomplished Nail Salon Owner and Licensed Technician at Bmk Corporation, adept in strategic planning and customer service. Excelled in staff management and demonstrating exceptional organizational skills and adaptability. Friendly Manicurist versed in both manicures and pedicures. Hardworking, reliable and dedicated to customer service. Willing to take on any task to support business and team needs.
Overview
20
20
years of professional experience
Work History
Nail Salon Owner and Licensed Nail Technician
Bmk Corporation
2024.06 - Current
- Developed marketing strategies to attract new clients, utilizing social media platforms and promotional events.
- Maintained daily, monthly, and quarterly records of costs and revenue.
- Managed daily operations for salon success, including staff scheduling, inventory management, and financial reporting.
- Implemented a loyalty program to reward frequent customers, encouraging repeat business and word-of-mouth referrals.
- Oversaw daily salon operations and performed general salon tasks.
Nail Technician
Nails Sketch
2024.02 - 2024.05
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Nail Technician
Olive Nails
2021.06 - 2023.12
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Nail Technician
Choice Nails
2019.11 - 2021.12
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Nail Technician
Footique Nails and Spa
2017.08 - 2019.01
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Nail Technician
Olive Nails
2016.03 - 2017.08
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Korean Traditional Dance Academy Owner
Self Employed
2008.05 - 2011.11
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Professional Dancer(Traditional Korean Dance)
National Gugak Center
2004.03 - 2009.12
- Participated in rigorous dance training sessions to improve technique, flexibility, and strength for optimal performance outcomes.
- Enhanced audience engagement by incorporating unique choreography and dynamic movements in performances.
- Adapted quickly to changes in choreography or casting requirements while maintaining composure under pressure during live performances.
Education
Masters in Physical Education - Physical Education
Wonkwang University
Iksan, South Korea02.2010
Master of Dance - Dance
Wonkwang University
Iksan, South Korea02.2007
Skills
- Extensions
- Hand and power tools
- Planning and execution
- Appointment Scheduling
- Staff Management
- Strategic Planning
- Staffing
- Nail care services
- Customer Service
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Organizational Skills
- Adaptability and Flexibility
- Decision-Making
- Relationship Building
- Professionalism
- Continuous Improvement
- Inventory Management
- Adaptability
- Professional Demeanor
- Manicures and Pedicures
Timeline
Nail Salon Owner and Licensed Nail Technician
Bmk Corporation
2024.06 - Current
Nail Technician
Nails Sketch
2024.02 - 2024.05
Nail Technician
Olive Nails
2021.06 - 2023.12
Nail Technician
Choice Nails
2019.11 - 2021.12
Nail Technician
Footique Nails and Spa
2017.08 - 2019.01
Nail Technician
Olive Nails
2016.03 - 2017.08
Korean Traditional Dance Academy Owner
Self Employed
2008.05 - 2011.11
Professional Dancer(Traditional Korean Dance)
National Gugak Center
2004.03 - 2009.12
Masters in Physical Education - Physical Education
Wonkwang University
Master of Dance - Dance
Wonkwang University
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