Jaymz Perales

As an Armed Security Officer Supervisor, I serve as the primary overnight responder and team leader/supervisor responsible for maintaining safety, order, and operational security across the residential community and in-house gate staff. I direct shift personnel and coordinate real-time radio communications to ensure strict adherence to protocol and swift response times during critical calls, including medical emergencies, vehicle accidents, and property breaches. I conduct continuous mobile and foot patrols to deter criminal activity, investigate safety risks, and manage resident inquiries and incident reports with high detail and professionalism. I maintain detailed shift tracking logs and incident documentation using Excel to ensure complete operational accountability.

• Trained new officers on security protocols and community regulations.
• Ensured compliance with applicable laws, regulations, policies and procedures related to security operations.
• Investigated security alarms, altercations and suspicious activity.

As a Loss Prevention Associate, I monitored nationwide CCTV systems across hundreds of retail locations to proactively identify active theft, safety threats, and physical security risks in real time. I partnered closely with on-site store personnel, out-of-state operations teams, and third-party security vendors, leveraging live camera feeds to verify incidents like active crimes or structural fires and issuing direct PA interventions to disrupt ongoing property concealment. Additionally, I liaised directly with local law enforcement to dispatch emergency services, when necessary, while preserving critical video evidence and authoring detailed incident reports to safeguard company assets.

• Monitored store premises to prevent theft and reduce loss incidents.
• Maintained detailed reports of loss prevention activities for management review.
• Trained staff on security practices and theft deterrent measures.

As an Armed Security Officer, I conducted comprehensive foot and perimeter patrols across multiple contracted sites—including two warehouse facilities, corporate headquarters, and a medical center—to maintain a secure, safe environment for staff and visitors. I managed high-risk situations by assisting management with the safe escort and removal of terminated personnel, responding promptly to on-site emergency calls, and coordinating closely with local law enforcement when necessary. In addition to proactively identifying safety hazards, I provided a professional security presence, serving as a direct point of contact for staff inquiries and keeping key operations fully protected across all assigned locations.

• Monitored premises to ensure safety and security of personnel and property.
• Investigated reported incidents such as theft, vandalism, trespassing.
• Patrolled assigned areas to detect suspicious activities and persons.

As an Armed Security Officer, I served as the primary overnight patrol officer responsible for maintaining safety, order, and operational security across the residential community under shift supervision. I managed gate house operations by processing guest check-ins, logging emailed clearances, handling resident complaint calls, monitoring security cameras, and dispatching calls to patrol staff via radio communications. Additionally, I conducted continuous mobile and foot patrols to deter criminal activity, responded swiftly to critical emergencies like medical calls and property breaches, and maintained detailed shift tracking logs and incident reports using Excel.

• Monitored premises to ensure safety and security of personnel and property.
• Enforced company policies and procedures to maintain a secure environment.
• Responded promptly to alarms and emergencies, coordinating with local law enforcement.

As a Cashier and Sales Associate, I managed all overnight store operations to ensure a clean, stocked, and secure environment while delivering friendly, professional customer service at checkout. I accurately processed sales, performed regular register counts, tracked high-value cigarette inventory, and checked in daily truck shipments to stock inventory across sales floors and storage areas. Additionally, I maintained store hygiene and food safety standards by cleaning interior and exterior spaces, maintaining live minnow tanks, and preparing fresh hot food stations for the morning rush.

• Assisted customers with product selections and inquiries.
• Processed transactions accurately and efficiently at the cash register.
• Managed inventory levels and organized stock on shelves.

As a Correctional Officer, I maintained strict operational security and safety across facility sectors by conducting routine inmate counts, cell inspections, and body searches to seize contraband. I managed movement control by operating security pickets, managing electronic cell doors, opening secure hallway access points, and escorting inmates to high-traffic areas such as recreation, dining, and showers. Additionally, I responded swiftly to facility emergencies, resolved offender grievances, and handled property logistics during cell relocations while upholding strict administrative policies and state regulations.

• Monitored inmate activities to ensure compliance with facility rules.
• Conducted regular inspections of housing units and common areas for safety hazards.
• Implemented security protocols during inmate transportation to prevent escapes.