Jayna Macklin
East Stroudsburg,PA
Summary
Dedicated and team-oriented professional with strong ability to collaborate with healthcare staff to effectively address patient needs. Committed to delivering compassionate care with meticulous attention to detail, ensuring patient satisfaction, safety, and well-being. Skilled in supporting diverse patient populations and contributing to a positive healthcare experience.
Overview
3
3
years of professional experience
Work History
Patient Care Assistant/Home Health Aide
Dongy Homecare
01.2024 - Current
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Improved patient well-being by providing compassionate and attentive care in their homes.
Pharmaceutical Production Technician
Sanofi Pasteur
01.2022 - 03.2023
- Improved overall product quality by conducting thorough inspections and making necessary adjustments during the production process.
- Performed thorough inspections of incoming materials before use to guarantee that they met established quality standards before being incorporated into production process.
- Ensured top cleanliness and safety standards in the production area, in full compliance with FDA guidelines.
Temporary Support Associate
Coach
10.2021 - 01.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions, and boosting sales conversion rates.
Cashier/Store Associate
TJMaxx
03.2021 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Adhered strictly to company standards on safety protocols applicable during COVID-19 pandemic period while interacting with customers.
Education
Associate's - Social Work
Northampton Community College
Tannersville, PA05.2025
High School Diploma -
East Stroudsburg High School South
East Stroudsburg, PA06.2018
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Outgoing Personality
- Client Service
- Emergency Management
- Elderly Care
- Documentation skills
- Behavioral Health
- Attention to Detail
- Multitasking
Accomplishments
- Collaborated with team of NYFW (New York Fashion Week) in the development of Daniel's Leather Fashion Show, September 2023.
- Robust presentation and poise through runway modeling
- Effective communication skills during interactions with designers and event organizers
- Enhanced adaptability and professionalism in a dynamic and fast-paced environment
Timeline
Patient Care Assistant/Home Health Aide
Dongy Homecare
01.2024 - Current
Pharmaceutical Production Technician
Sanofi Pasteur
01.2022 - 03.2023
Temporary Support Associate
Coach
10.2021 - 01.2022
Cashier/Store Associate
TJMaxx
03.2021 - 10.2021
Associate's - Social Work
Northampton Community College
High School Diploma -
East Stroudsburg High School South
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