Jayna McCoy
Muncie,IN
Summary
Detail Oriented with a dedicated work ethic and proven ability to maintain a quality-focused and positive work environment through proactive relations and completion of duties in an efficient manner.
Overview
15
15
years of professional experience
Work History
Academic Life Skills Educator
Youth Opportunity Center
Muncie, Indiana
08.2010 - 02.2025
- Design and conduct activities addressing identified areas of need
- Communicates academic and life skills progress and concerns with treatment team
- Provides program staff with necessary resources to meet the academic life skill need of the client
- Work with treatment team to ensure quality youth services are provided to meet DCS requirements
- Assist Academic Life Skills Coordinator with special events and projects
- Continuously assesses academic needs of assigned clients
- Promotes the value of academic and life skills to client through special activities seminars and workshops
- Implements incentives programs for clients in order to promote positive performance effort and behavior
- Creates and implements engaging learning plans and experiences that are designed to enhance academic and life skills
- Provides individual assistance to older youth in independent life skills attainment; securing employment home management skills legal establishment post-secondary/exploration etc
- Document all academic and life skills into a support service case note
- Maintains an awareness of effective teaching and guidance methods through research of best practices
- Monitors client’s improvement through ongoing assessments
- Develops and maintains a working knowledge of DCS service standards
In School Suspension Supervisor
Muncie Community Schools
Muncie, Indiana
08.2021 - 03.2022
- Maintained the safety that were being supervised during in school suspension
- Enforced administration policies, procedures and rules for maintaining order
- Document Incidents, paper work, data entry of information, report concerns
Receptionist
Youth Opportunity Center
Muncie, Indiana
- Greeted Visitors entering facility, determined nature of visit
- Directed and/or escorted visitors to specific locations
- Gave guidance on next steps for visitors
- Data Entry, answered phones, communication with visitors and staff on daily basis
- Scheduled appointments, documented messages and forwarded to appropriate person
Youth Support Specialist
Youth Opportunity Center
Muncie, Indiana
- Assist Residents with their treatment needs
- Implement daily structures to provide stability for Youth needs
Lead Staff Mentor
Youth Opportunity Center
Muncie, Indiana
- Assist with providing a safe place for troubled teens
- Assisted with training new staff members
- Floor Supervisor when needed, monitored operations
- Communicated with parents and agents on incidents regarding children and teens
Education
GED -
Burris Laboratory
Muncie, IN07-2005
Skills
- Service Oriented
- Teamwork
- Professional
- Good Sense of humor and natural entertainment
- Works well under pressure
- Patient with customers
- Patient with vendors
- Patient with co-workers
- Office Software
- Good Communication Skills
- Active Listening
- Written and Verbal Communication
- Quality assurance
- Strong Analytical skills
- Problem-solving
- Planning and Instruction
- Decisiveness
- Teaching hygiene and Life Skills
- Creative Thinking
- Understanding Nutritional needs
- Leadership
- Consistent
Timeline
In School Suspension Supervisor
Muncie Community Schools
08.2021 - 03.2022
Academic Life Skills Educator
Youth Opportunity Center
08.2010 - 02.2025
Receptionist
Youth Opportunity Center
Youth Support Specialist
Youth Opportunity Center
Lead Staff Mentor
Youth Opportunity Center
GED -
Burris Laboratory
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