Summary
Overview
Work History
Education
Skills
Timeline
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Jayna Tanabe

Fort Collins,CO

Summary

Reliable and motivated Team Member committed to contributing to a successful and exciting environment. Focused on customer satisfaction and well established in fast-paced, organized and, challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

4
4
years of professional experience

Work History

Team Member

Target
08.2021 - Current
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.

Crew Member

McDonald's
06.2023 - 08.2023
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Cleaned food lines and restaurant for shift from dinner to breakfast
  • Became familiar with products to answer questions and make suggestions.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Brewed coffee and tea and changed out drink station syrups.

Tutor

AVID
09.2022 - 12.2022
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Provided homework assistance using specific curriculum and materials.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.
  • Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.

Shift Lead

Taco Bell
01.2021 - 08.2021
  • Completed closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Processed orders on POS system and accepted cash and charge payments
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.

Gym Cleaner

Momentum Athletic Center
06.2019 - 04.2021
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Kept building spaces premises clean inside and outside.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Education

Bachelor of Arts - Sociology

Colorado State University
Fort Collins, CO
05.2026

High School Diploma -

Cherokee Trail High School
Aurora, CO
05.2022

Skills

  • Product Knowledge
  • Account Management
  • Equipment Maintenance
  • Technical Support
  • Attention to Detail
  • Stocking and Replenishing
  • Facility Cleaning
  • Heavy Lifting
  • Cooperative Relationships
  • Team Member Motivation
  • Continuous Development
  • Teamwork and Collaboration

Timeline

Crew Member

McDonald's
06.2023 - 08.2023

Tutor

AVID
09.2022 - 12.2022

Team Member

Target
08.2021 - Current

Shift Lead

Taco Bell
01.2021 - 08.2021

Gym Cleaner

Momentum Athletic Center
06.2019 - 04.2021

Bachelor of Arts - Sociology

Colorado State University

High School Diploma -

Cherokee Trail High School

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Jayna Tanabe