Jayne Lahr
Barnegat,NJ
Summary
Accomplished Postal Clerk and Legal Secretary with a proven track record at the United States Postal Office and Bennett & Daniel/Kennedy & Daniel. Expert in postal equipment operation and client confidentiality, demonstrating exceptional problem-solving skills and customer service. Increased operational efficiency and client satisfaction through diligent work and effective communication.
Overview
46
46
years of professional experience
Work History
Postal Clerk
United States Postal Office
Manasquan, NJ
07.1995 - 11.2012
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Consistently met deadlines even under high-pressure circumstances while maintaining a positive attitude amongst coworkers.
- Assisted customers with package shipping, ensuring proper labeling and timely delivery.
- Developed strong knowledge of USPS policies and procedures, providing informed assistance to customers when needed.
- Processed money orders, cashier''s checks, and other financial transactions with precision and attention to detail.
- Contributed to decreased wait times by quickly serving customers at the counter during high volume periods.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Supported colleagues during peak hours, working together effectively under pressure for optimal performance.
- Provided service and sales to walk-in customers.
- Sorted mail according to size, shape and destination.
- Moved bulk containers and large parcels with forklifts.
- Operated various mail processing equipment, ensuring consistent accuracy in mail handling.
- Used computer systems to track packages and update client information.
- Added accurate data entry into computer system to complete transactions.
- Utilized customer service skills to provide exceptional service for repeat clientele.
- Enhanced customer satisfaction by efficiently sorting and distributing mail to appropriate recipients.
Legal Secretary
Bennett & Daniel/Kennedy & Daniel
Sea Girt, NJ
09.1978 - 06.1994
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Organized files for court proceedings.
- Received and placed telephone calls to clients and prospective clients.
- Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
- Filed documents with courts on behalf of attorney.
- Coordinated meetings, conferences, and travel arrangements for attorneys, ensuring seamless scheduling across the firm.
- Transcribed legal documents and phone conversations.
- Diligently edited legal correspondence for grammar and spelling.
Legal Secretary
Campbell Mangini Foley & Lee
Asbury Park, NJ
06.1966 - 07.1971
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Organized files for court proceedings.
- Received and placed telephone calls to clients and prospective clients.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
- Filed documents with courts on behalf of attorney.
Education
No Degree - Business Administration
Brookdale Community College
Lincroft, NJNo Degree - Executive Secretary
Stuart School of Business
Asbury Park, NJ06.1966
High School Diploma -
Manasquan High School
Manasquan, NJ06.1965
Skills
- Workplace Safety
- Problem-solving skills
- Computer savvy
- Verbal/written communication
- Mail Forwarding
- Handling and sorting mail
- Courier Services
- Mail Sorting
- Retail Sales
- Postal Equipment Operation
- Retail services
- Customer Service
- Package handling
Timeline
Postal Clerk
United States Postal Office
07.1995 - 11.2012
Legal Secretary
Bennett & Daniel/Kennedy & Daniel
09.1978 - 06.1994
No Degree - Business Administration
Brookdale Community College
No Degree - Executive Secretary
Stuart School of Business
High School Diploma -
Manasquan High School
Legal Secretary
Campbell Mangini Foley & Lee
06.1966 - 07.1971