Jayne Peterson
Grayland,WA
Summary
Results-driven supervisor with expertise in inventory management, team supervision, and customer service. Proven track record in enhancing housekeeping standards and resolving guest inquiries efficiently. Dedicated professional recognized for exceptional leadership in housekeeping management. Expertise in optimizing operations and enhancing guest satisfaction through timely issue resolution and adherence to high standards. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
supervisor for Houskeepers
Tradewinds on the bay Motel
Tokeland, Washington
01.2022 - Current
- Supervised daily operations to ensure efficient guest services.
- Coordinated housekeeping schedules for optimal room readiness.
- Managed inventory levels for supplies and amenities.
- Addressed guest inquiries and resolved issues promptly.
- Conducted regular inspections to maintain facility standards.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Complied with company policies, objectives and communication goals.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Trained new employees on company policies and procedures.
- Managed team of XX employees, ensuring high productivity and quality standards were met.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Maintained positive working relationship with fellow staff and management.
Education
High School Diploma -
Ocosta Juniour And High School
Westport01-1983
Skills
- Inventory management
- Housekeeping standards
- Team supervision
- Scheduling coordination
- Quality inspections
- Customer complaint resolution
Timeline
supervisor for Houskeepers
Tradewinds on the bay Motel
01.2022 - Current
High School Diploma -
Ocosta Juniour And High School