Jaynee Muñoz
Harrisburg,PA
Summary
Accomplished management professional adept at building high-performing teams. Proven ability to drive cross-functional collaboration and implement innovative solutions to complex business challenges. Committed to delivering results that exceed expectations while maintaining a focus on continuous improvement and sustainable growth.
Overview
20
20
years of professional experience
Work History
Senior Manager
UPMC Pinnacle
Harrisburg, PA
01.2023 - Current
- Oversaw quality assurance efforts to maintain high standards of product and service delivery.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Established effective communication channels between different departments within the organization.
Manager
UPMC Pinnacle
Harrisburg, PA
02.2018 - 01.2023
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Recruited and trained new employees to meet job requirements.
- Facilitated team meetings and workshops to foster collaboration and share best practices.
Radiology Scheduler
UPMC Pinnacle
Harrisburg, PA
06.2005 - 02.2018
- Performed data entry tasks as needed, such as entering information into electronic health records.
- Met needs of physicians and other treating team members with timely retrievals of patient medical records.
- Generated lists of equipment needs based on projected patient volume.
Education
Associate of Applied Science - Health Administration
University of Phoenix
Online01-2011
Skills
- Reporting oversight
- Business performance management
- Material accountability systems
- Property storage management
Timeline
Senior Manager
UPMC Pinnacle
01.2023 - Current
Manager
UPMC Pinnacle
02.2018 - 01.2023
Radiology Scheduler
UPMC Pinnacle
06.2005 - 02.2018
Associate of Applied Science - Health Administration
University of Phoenix