Jayne Karl
Arvada,CO
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
12
12
years of professional experience
Work History
Stay-at-Home Parent
Self-Employed
07.2020 - Current
- Provided full-time care and support for multiple children in a nurturing and safe environment.
- Developed and implemented age-appropriate activities to stimulate cognitive, social, and physical development.
- Managed household responsibilities including meal preparation, scheduling, and household organization.
- Managed time efficiently in order to complete all tasks within deadlines.
National Account Manager
Bagel Brands
04.2018 - 07.2020
- Oversaw customer needs and requirements.
- Routed qualified opportunities to the appropriate sales executives for further development and closure.
- Maintained existing/prospective client records in the Customer Relationship Management (CRM) system.
- Facilitated monthly forecast and associated reporting.
National Account Manager
Mansfield Oil
11.2014 - 04.2018
- Developed and implemented a regular contact strategy to connect with existing customers and prospects.
- Strengthened long-term customer relationships and ensured high customer satisfaction.
- Led bi-monthly meetings with existing clients to review open projects and current activities within the account.
- Maximized growth opportunities with existing clients to market and sell Mansfield Oil products and services.
Operations Specialist
Mansfield Oil
03.2014 - 10.2014
- Supported the DEF customer service group with direct customer service and distribution network throughout the U.S.
- Coordinated deliveries with a nationwide network of distributors.
- Generated product sales to ensure the best possible service and produce a larger margin for the company.
- Utilized problem-solving and analytical skills to provide exceptional customer service.
Education
Bachelor of Science - Business Administration
University of Central Oklahoma
Edmond, OklahomaSkills
- Microsoft Office Suite: Word, PowerPoint, Excel, Access, Outlook, Office 365
- Proficient in both Windows and Mac operating systems
- Extensive knowledge within Monkey and CRM platforms
- Customer service
- Organization and time management
- Relationship building and management
Timeline
Stay-at-Home Parent
Self-Employed
07.2020 - Current
National Account Manager
Bagel Brands
04.2018 - 07.2020
National Account Manager
Mansfield Oil
11.2014 - 04.2018
Operations Specialist
Mansfield Oil
03.2014 - 10.2014
Bachelor of Science - Business Administration
University of Central Oklahoma