Jayon Smith
St. Petersburg,FL
Summary
Hardworking employee enthusiastic about learning anything inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Hotel Receptionist
Hotel Zamora
03.2023 - 08.2023
- Collected room deposits, fees, and payments.
- Completed late check-ins and directed guests to rooms and facilities.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Answered phone within 2 minutes throughout shift, closely following strict guidelines for customer service and satisfaction.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
Sales Representative
Boost Mobile
03.2022 - 09.2022
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Groundsman
Technical Trees
05.2021 - 01.2022
- Maintained grounds by trimming, weeding, and general clean-up.
- Operated landscaping equipment with focus on safety and machine longevity.
- Enhanced visibility and improved tree and bush shape through intentional pruning.
- Assisted with weekly project planning and crew scheduling.
Education
High School Diploma -
Whitehaven High School
Memphis, TN05.2020
Skills
- Company Guidelines
- Solution Planning
- Training and Development
- Employee Evaluation
- Guest Service and Assistance
- Hotel Reservations
- Problem-Solving Strengths
- Microsoft PowerPoint
- Restock Shelves
- Technological Knowledge
Timeline
Hotel Receptionist
Hotel Zamora
03.2023 - 08.2023
Sales Representative
Boost Mobile
03.2022 - 09.2022
Groundsman
Technical Trees
05.2021 - 01.2022
High School Diploma -
Whitehaven High School
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