Jayran Fontes
Taunton,MA
Summary
Detail-oriented professional with strong skills in project management, customer service, and sales consulting. Proven ability to lead teams and exceed customer expectations, driving successful outcomes in diverse environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Plumbing Apprentice
Borges Plumbing and Heating
Fairhaven, Massachusetts
12.2024 - 08.2025
- Assumed a lead role in day-to-day project management of multisite jobs by designing agenda plans and supervising subordinate apprentices.
- Site surveyed at the end of every workday to confirm my team's daily goals were met
- Reconstructed broken as well as defective parts in water supply lines and drainage systems
- Installed gas piping for stoves, furnaces, water heaters, and appliance machinery
- Repaired plumbing fixtures such as sinks, toilets, showers, and bathtubs.
- Orchestrated the removal of old materials for installations
Freezer Selector
Gordon Food Service
Taunton, Massachusetts
10.2023 - 01.2024
- Utilized pallet jacks and forklifts to move merchandise around the freezer safely and efficiently
- Maintained accurate records of merchandise movements within the freezer area using computerized inventory systems
- Communicated any discrepancies found during order time to supervisors
- Adhered to strict food safety guidelines, while selecting items from shelves in accordance with customer orders
Overnight Custodian
Planet Fitness
Taunton, Massachusetts
05.2023 - 10.2023
- Facilitated instructional tasks given by supervisor regarding daily custodial duties
- Maintained a neat and orderly work area at all times
- Managed inventory of cleaning supplies and replenished shelves when necessary
- Sanitized bathrooms, shower rooms, locker rooms, and other related facilities.
- Reported any suspicious activity to security personnel on duty during work shift hours
Sales Associate & Lot Driver
Hertz Car Rental
Warwick, Rhode Island
09.2022 - 05.2023
- Answered customer product info inquiries and provided efficient solutions for their car rental needs through consultative selling
- Department managed daily operations including customer service, vehicle maintenance, and financial transactions
- Transported vehicles from one location to another safely and efficiently, while following all applicable traffic laws.
- Responded quickly to requests for additional services such as special pickups or deliveries when necessary
- Notified supervisors promptly of any mechanical problems encountered with assigned vehicle
Education
Commercial Driver's License
New England Tractor Trailer Training School
Pawtucket, RI01-2024
High School Diploma -
Taunton High School
Taunton, MA06-2022
Skills
- Sales consulting
- Project management
- Client management
- Customer service
- Upselling
- Inventory management
- Workspace organization
- Equipment maintenance
- Residential plumbing
Certification
- Commercial Drivers License from New England Tractor Trailer Training School (NETTTS) in 2024
Languages
English
Native/ Bilingual
Cape Verdean Creole
Professional
Timeline
Plumbing Apprentice
Borges Plumbing and Heating
12.2024 - 08.2025
Freezer Selector
Gordon Food Service
10.2023 - 01.2024
Overnight Custodian
Planet Fitness
05.2023 - 10.2023
Sales Associate & Lot Driver
Hertz Car Rental
09.2022 - 05.2023
Commercial Driver's License
New England Tractor Trailer Training School
High School Diploma -
Taunton High School