Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jayson Agredo

Naples

Summary

Dedicated hospitality professional with a proven track record in customer service and team collaboration. Skilled in maintaining professionalism under pressure while effectively communicating with diverse clientele to ensure memorable experiences. While continuing to learn and grow with the knowledge I gain through experience.

Overview

11
11
years of professional experience

Work History

Bartender

Innovation Hotel
Naples
09.2020 - Current
  • Mixed and served a variety of cocktails and beverages for hotel guests.
  • Maintained tranquility and confidence amid high traffic, fostering exceptional customer service for all Arthrex visitors.
  • Built relationships with, and networked with, all Arthrex employees.
  • Managed inventory levels and restocked supplies as needed throughout shifts.
  • Communicated effectively with international and non-English speaking guests to ensure a welcoming and inclusive experience.
  • Versatile team member with experience in multiple hotel service areas, including fine dining (Ovation), breakfast buffet, and high-volume receptions.

Restaurant Cashier

Habachi of Japan
Naples
01.2018 - 03.2020
  • Processed cash and credit transactions with precision during peak hours.
  • Resolved customer complaints to foster positive dining experiences.
  • Conducted training for new staff on standardized cashier practices.
  • Performed opening and closing responsibilities, ensuring accurate financial records.
  • Answered phone calls efficiently to streamline pickup order handling.

Food Runner/Host

Casa Lupita Cafe
Fort Myers
11.2016 - 12.2017
  • Delivered meals promptly to tables in a busy restaurant environment.
  • Communicated with kitchen staff to ensure accurate meal preparation and timing.
  • Assisted servers by refilling drinks and providing additional table support.
  • Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.

YMCA Volunteer

YMCA Collier
Naples
01.2015 - 12.2015
  • Assisted in organizing community events and programs for families and youth.
  • Collaborated with staff to promote health and wellness initiatives within the community.
  • Coached children ages 3–6 in beginner-level baseball and soccer, focusing on skill development, teamwork, and sportsmanship.

Education

Associate of Arts - General Studies

Florida SouthWestern State College
Fort Myers, FL
04-2025

Skills

  • English-Spanish fluency
  • Professionalism under pressure
  • Customer service
  • Conflict resolution
  • Team collaboration
  • Effective communication
  • Inventory management
  • Time management
  • Hospitality and accommodation
  • Fast learner with a positive attitude

Timeline

Bartender

Innovation Hotel
09.2020 - Current

Restaurant Cashier

Habachi of Japan
01.2018 - 03.2020

Food Runner/Host

Casa Lupita Cafe
11.2016 - 12.2017

YMCA Volunteer

YMCA Collier
01.2015 - 12.2015

Associate of Arts - General Studies

Florida SouthWestern State College

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