Jayson Alba
Riverside,CA
Summary
Proven sales associate with a track record of exceeding sales goals, demonstrated at Sunglass Hut by consistently achieving monthly targets through effective sales strategies and strong customer rapport. Skilled in sales promotion and sales engagement techniques, I excel in driving sales performance and fostering team productivity. My approach combines persuasive selling with a keen ability to assess customer needs, ensuring both satisfaction and repeat business.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Sunglass Hut
12.2023 - 12.2024
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Sales Associate
Pottery Barn Outlet
01.2022 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Shift Leader
Pieology
03.2019 - 12.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Host
Wingstop
02.2018 - 12.2018
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
Host
Roheys Wok Grill
01.2017 - 12.2017
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Education
High School Diploma -
Indiana Academy
Cicero, IN06.2012
Skills
- Processing sales
- Internet sales management
- Sales engineering
- Sales promotion
- Sales skills
- Sales floor oversight
- Exceeds sales goals
- Driving sales performance
- Sales recording
- Sales techniques
- Fashion Retail Sales
- Sales engagement techniques
- Sales pitching
- Sales minded
Accomplishments
I have consistently been reaching top percentage for sales to goal in my store C093 and accumulated over 200k in sales for my store in the one year.
Certification
Certified Ray-Ban expert
Certified Oakley Expert
Certified Costa Del mar Expert
Timeline
Sales Associate
Sunglass Hut
12.2023 - 12.2024
Sales Associate
Pottery Barn Outlet
01.2022 - 12.2022
Shift Leader
Pieology
03.2019 - 12.2020
Host
Wingstop
02.2018 - 12.2018
Host
Roheys Wok Grill
01.2017 - 12.2017
High School Diploma -
Indiana Academy