Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
19
19
years of professional experience
Work History
HVAC Technician
Braim Mechanical
Turbotville, PA
07.2025 - Current
Diagnosed and repaired HVAC systems to ensure optimal performance and reliability.
Performed routine maintenance on heating and cooling equipment, enhancing system efficiency.
Collaborated with team members to streamline installation processes for residential HVAC units.
Performed troubleshooting on HVAC systems to determine root cause of issues.
Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
Territory Manager
Medico Construction Equipment
Wilkes-Barre, PA
10.2023 - 07.2025
Conducted cold calls to offer services to potential customers.
Identified areas of improvement for increasing efficiency of operations within the region.
Analyzed territory to identify and negotiate contracts with new retail customer opportunities.
Coordinated trade shows and other promotional events to raise brand awareness in the territory.
Created sales opportunities through cold-calling and other promotional activities.
Resolved customer complaints promptly and professionally.
Worked closely with existing accounts to grow market share.
Sole Proprietor/ Owner
J Braim Tools
Bloomsburg, USA
01.2016 - 10.2023
Company Overview: J Braim Tools was established in January of 2016
I currently serve the eastern Pennsylvania area covering an area of 50 sq miles
My customer basis consists of 215 individuals consisting of auto mechanics, equipment mechanics, farmers, tow companies, body shop technicians, and large dealerships
I provide hand, power, pneumatic, diagnostic, specialty, tool storage, and training and support options for my customer
Deliver merchandise and collect payment
Explain products or services and prices and demonstrate use of products
Answer questions about product features and benefits
Circulate among potential customers or travel by mobile tool truck to deliver or sell merchandise or services
Distribute product samples or literature that details products or services
Set up and display sample merchandise on my truck with a consistent
Obtain customer information such as name, address, and payment method, and enter orders into computers
J Braim Tools was established in January of 2016
Field Tech/Coordinator/ Branch Manager
Light Tower Rentals
McDonald, USA
03.2011 - 12.2015
I was hired at Light Tower Rentals in March of 2011 as a Field Service Technician
I was responsible for performing regular routine maintenance to our rental fleet consisting of light towers, portable power generation, water transfer equipment, and environmental equipment
I would perform oil and fuel filter maintenance, diagnosing and repairing of equipment in the field, and the rigging up/ and tearing down of our equipment
I was a field technician for 11 months, working a schedule of twelve days on, one day off
I was then promoted to Branch Coordinator
My responsibilities were to communicate directly with sales reps, branch management, and customers about orders, moves, and maintenance schedules of our rental fleet
I was in charge of 8 road technicians constantly communication and overcoming obstacles to provide minimal downtime to our customers
I kept fuel and costs charts in which I would submit to our customers for billing purposes
I hosted safety meetings, and training with my field technicians
I served as a Branch Coordinator for 1 1/2 years before being promoted to Branch Manager
My responsibilities was to oversee all operations of the branch in which I worked
I moved to Canadian, TX in which I oversaw three Field Salesmen, DOT Officer, Branch Administrator, Branch Coordinator, and 10 Field Technicians
My daily role was to analyze operations to evaluate performance of staff in meeting objectives, and customer needs
I hosted weekly sales meetings, attended our branches safety meetings, and was involved in the day to day operations
I produced/ and maintained the profit and loss statements, purchasing of new rental equipment, hiring and firing of employees, and in charge of all accounts receivable/ accounts payable aspects of the branch
Field Technician
Braim Refrigeration & Air Conditioning
Turbotville, USA
06.2007 - 03.2011
Responsible for all field diagnosing, and repair of refrigeration or air conditioning equipment of the customer
I maintained inventory of parts, and equipment in my mobile service van
I would arrive at the shop every morning in which I would have a list of calls throughout the day to complete
I would arrive at locations and talk with the customer, or management staff about the problems they were having with equipment
I would engage with the customer and give them pricing and availability on parts and labor needed for the repair of their equipment
Throughout the day I would respond to other calls depending on severity of the call
I was on call 24 hours a day 5 days a week
I had a rotating weekend rotation in which I was responsible for working every other weekend