Summary
Overview
Work History
Education
Skills
Timeline
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Jayson Canning

Peabody,MA

Summary

IT Professional skilled at solving software and hardware issues. Ability to work remotely and face to face with users. Demonstrates positivity and adaptability to new software programs and user personalities.

Overview

6
6
years of professional experience

Work History

Computer Assembler

Analogic Corporation
04.2024 - Current
  • Assembled computer components following detailed specifications and guidelines.
  • Conducted quality checks to ensure proper functionality of assembled systems.
  • Collaborated with team members to troubleshoot assembly issues and provide solutions.
  • Diagnosed malfunctions in computer systems and replaced defective parts.
  • Installed operating system software and configured hardware settings.

Senior Assistant

DXC Technology / Raytheon
11.2019 - 08.2022
  • Used approved diagnostic tools to identify component failures causing hardware issues
  • Detected and corrected errors within software and hardware reporting systems
  • Collaborated with multiple departments and users all over the country
  • Data sanitization
  • Performed in-person and remote configuration with end users when deploying new assets
  • Configured new work stations, hardware, software and peripheral devices.

Tier 2 Help Desk Internship

The RMR Group
06.2019 - 11.2019
  • System Center Configuration Manager (SCCM)
  • Account Management Tool (AMT)
  • Maintained close connection with project personnel to quickly identify and resolve problems
  • Identified, addressed, resolved or escalated help tickets

Education

Some College (No Degree) - IT/Cybersecurity

North Shore Community College
Danvers/Lynn Campus, MA

Computer Science, IT/Cybersecurity

Middlesex Community College
Lowell/Bedford Campus, MA

Skills

  • Computer hardware
  • Peripheral devices
  • Data management
  • Microsoft Office Suite
  • Windows
  • Linux
  • Ubuntu
  • Java
  • Python
  • C
  • iOS
  • ServiceNow
  • User tickets
  • Computer literacy
  • Computer fundamentals
  • Computer assembly
  • Technical support
  • Demonstrate cultural competence
  • Hardware compatibility
  • Repair components

Timeline

Computer Assembler

Analogic Corporation
04.2024 - Current

Senior Assistant

DXC Technology / Raytheon
11.2019 - 08.2022

Tier 2 Help Desk Internship

The RMR Group
06.2019 - 11.2019

Some College (No Degree) - IT/Cybersecurity

North Shore Community College

Computer Science, IT/Cybersecurity

Middlesex Community College

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Jayson Canning