Jayson Cardano
Laguna,Phillippines
Summary
Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Overview
9
9
years of professional experience
Work History
Senior Stylist Specialist
MELVIN G. BANEZ SALON & SPA
01.2019 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Educated customers on products to maximize benefits.
- Resolved guest complaints about service or style.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Helped clients to maintain independence and quality of life.
- Provided emotional support and companionship to clients.
- Hosted stylist training sessions to advance product knowledge and boost sales and conversion skills.
- Unpacked incoming shipments and organized and displayed inventory to enhance client clothing selection experience.
Secretary Specialist
CGPS ENTERPRISES SECRETARY II
01.2018 - 01.2019
- Scheduled appointments and conducted follow-up calls to clients.
- Composed inter-office correspondence and provided product and service information to customers.
- Maintained daily report documents, memos and invoices.
- Screened visitors and issued badges to maintain safety and security.
- Entered data into system and updated customer contacts with information to keep records current.
- Answered multi-line phone system and enthusiastically greeted callers.
Master Hairstylist Specialist
APOL SALON
02.2015 - 01.2018
- Accomplished multiple tasks within established timeframes.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Initiated and engaged clients in conversations as part of personalized service.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Maintained quality assurance and customer satisfaction objectives.
GMP Cleaning Techician
Innovatrade Ingredients Corp.
09.2014 - 02.2015
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Used time management and efficient cleaning methods to meet deadlines.
- Removed trash, debris and other waste materials from premises.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
Education
Associate of Science - Cosmetology Education
Tesda
1314 M. Gandhi St, Paco, Manila, Metro Manila, PH08.2021
Skills
- Cosmetology Principles Knowledge
- Customer Service and Assistance
- Texturizing Services
- Eyebrow Shaping
- Networking Expertise
- Hair Extensions
- Customer Satisfaction
- Customer Consultations
- Advanced Communication Skills
- Makeup Application
- Nail Care
- Disinfection Practices
Timeline
Senior Stylist Specialist
MELVIN G. BANEZ SALON & SPA
01.2019 - Current
Secretary Specialist
CGPS ENTERPRISES SECRETARY II
01.2018 - 01.2019
Master Hairstylist Specialist
APOL SALON
02.2015 - 01.2018
GMP Cleaning Techician
Innovatrade Ingredients Corp.
09.2014 - 02.2015
Associate of Science - Cosmetology Education
Tesda
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