Dedicated, organized, versatile, and dependable professional with extensive experience in customer service and safety for the community with a positive attitude.
Overview
7
7
years of professional experience
Work History
Recovery Coach
Crestwood Behavioral Health Inc.
04.2022 - Current
Encouraged clients'' sense of responsibility for their recovery journey by teaching them essential coping strategies and relapse prevention techniques.
Mentored new Recovery Coaches, sharing best practices and contributing to their professional development.
Streamlined administrative processes, reducing paperwork burden on staff while maintaining accurate records for each client.
Maintained strict adherence to confidentiality standards, protecting clients'' privacy during the recovery process.
Established trust and rapport with clients, creating a strong foundation for open communication and collaboration throughout the recovery process.
Served as an advocate for clients within the healthcare system by communicating effectively with medical professionals regarding treatment plans and concerns.
Documented case management activity for accurate, reliable records.
Maintained client confidentiality and adhered to HIPAA guidelines.
Security Officer
Prime Healthcare Services
08.2021 - 03.2022
Conducted regular patrols of key areas to spot and control security concerns.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Director of Recreation/ Recreation Therapist at Crestwood Behavioral Health FacilityDirector of Recreation/ Recreation Therapist at Crestwood Behavioral Health Facility