Jayson Ngo
Canton,MI
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Great at Customer service as well as being patient. Skilled in other fields like Information Technology, Tech-savvy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier/Wait Staff Member
Kimchi Box
08.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Helped with other stores if they needed me to work at another location
- Delivered ingredients and other items to other stores
Warehouse Worker
Best Buy
08.2022 - 03.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Searched the store for items for online orders
- Packaged items for delivery orders
- Handled Deliveries by USPS, Fedex and UPS
Five Guys Manager
Five Guys
06.2021 - 07.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed cash register as well as track sales
- Managed food and when they expired
- Managed a shift as well as a shift change
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Sales Associate
Marshalls
07.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized the shoe section, putting prices, stocking as well as maintaining the aisle
- Managed returns, exchanges and refunds in accordance with store policy.
- Greeted customers at the front entrance
Education
Associate Degree - Business
Schoolcraft College
Livonia, MI04.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Python Coding
- Certificate for Information Technology
- Cash Management
Certification
Information Technology Certification, Serve Safe Certification
Bowling
Was on the high school bowling team as well as currently on the college bowling team.
Languages
Vietnamese
Elementary
Timeline
Cashier/Wait Staff Member
Kimchi Box
08.2022 - Current
Warehouse Worker
Best Buy
08.2022 - 03.2023
Five Guys Manager
Five Guys
06.2021 - 07.2022
Sales Associate
Marshalls
07.2020 - 01.2021
Associate Degree - Business
Schoolcraft College