Jayson Pablo
Las Vegas,Nevada
Summary
I believe I am a pretty experienced setter within the B2B and B2C space. I have worked on an offer before with a fitness coaching marketing company and not only had a good track record when it came to the triaging part of things, but I was also good at keeping my appointments, pipeline, and CRM neat in order to maintain a good and healthy way of working
Overview
1
1
year of professional experience
Work History
Appointment Setter/Triager
Elevate Agency
09.2023 - Current
- Confirmed appointments, communicated with clients, and updated client records.
- Received inbound calls and initiated outbound daily calls through our funnel to introduce prospects to our services
- Dialed up to 100-120 leads a day through our CRM and would meet KPI standards of 4 appointments a day or more every time
- Would triage over the phone and grasp the current situation, the desired situation, and the biggest thing holding them back when it came to reaching their goal to ensure that they were a good fit for the closer
- Would handle triaging over messages as well, not just on the phone
- Used CRM software to accurately track progress on appointment-setting goals and analyze trends for continuous improvement.
- Utilized CRM system to track and manage leads, keeping appointments organized and maintaining a good pipeline for follow up leads who didn't close
Cashier
TJX Companies
05.2023 - 12.2023
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Held a good mindset even during rush hours on holidays to ensure the best performance for myself and my team
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Cold-selling a credit card and would get 1 or 2 sales on multiple occasions everytime I would come in
Education
High School Diploma -
Palo Verde High School
Las Vegas, NV05.2023
Skills
- Clear Communication
- Triaging and being able to cover the 7 pains of buying
- Great Mindset and Work Ethic
- Wanting to strive and do the best each day
- Overcoming objections over messages and the phone
Accomplishments
- Within my first month on the team at Elevate as a setter, we hit our biggest revenue mark yet which was about $150k/m
- The 2 other setters were out for the day, and I had to manage our CRM, IG DMS (across 3 accounts) and dial over 80 leads and still ended off the day with 7 sets
- Always strive and work to push other sales team members and always encourage people!
Timeline
Appointment Setter/Triager
Elevate Agency
09.2023 - Current
Cashier
TJX Companies
05.2023 - 12.2023
High School Diploma -
Palo Verde High School
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