Jayson Rabelo
North Bergen
Summary
Dynamic IT professional with hands-on experience at Eastwick Colleges, excelling in technical support and system troubleshooting. Proven ability to resolve help desk tickets efficiently while collaborating effectively with teams. Proficient in JavaScript and Python, I am committed to enhancing IT operations and delivering exceptional service.
Overview
2
2
years of professional experience
Work History
IT Intern
Eastwick Colleges
Nutley
06.2025 - 08.2025
- Supported system updates and installations across various departments.
- Assisted in troubleshooting hardware and software issues for end-users.
- Maintained inventory of IT equipment and software licenses regularly.
- Resolved help desk tickets by following established protocols and guidelines.
- Resolved customer service issues related to IT systems in a timely manner.
- Updated hardware, software, and security protections with latest standards.
Concessions Worker
Delaware North
East Rutherford
07.2023 - 02.2024
- Prepared and served food items to customers during events.
- Maintained cleanliness and organization of concession stands.
- Stocked inventory and replenished supplies as needed throughout shifts.
- Collaborated with team members to ensure smooth service operations.
- Maintained safe food handling practices to prevent germ spread.
Education
Bachelor of Science - Information Technology
Rutgers University
New Brunswick, NJ05-2028
High School Diploma -
North Bergen High School
North Bergen, NJ06-2024
Skills
- Technical support
- System troubleshooting
- IT equipment management
- Help desk operations
- Microsoft Office Suite
- Team collaboration
- JavaScript programming
- Python programming
Languages
English
Native/ Bilingual
Spanish
Limited
Affiliations
- Video Editing
- 3D Animation
- Film Making
Timeline
IT Intern
Eastwick Colleges
06.2025 - 08.2025
Concessions Worker
Delaware North
07.2023 - 02.2024
Bachelor of Science - Information Technology
Rutgers University
High School Diploma -
North Bergen High School
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