Jayson Zambrano
Hackensack,New Jersey
Summary
I am a Sophomore in college currently attending Montclair State University studying Finance. I am a motivated and responsible 19-year-old eager to enter the workforce and contribute to a dynamic team. Equipped with strong organizational skills, a proactive attitude, and a commitment to learning and growth. Adept at managing time effectively, working collaboratively, and delivering excellent customer service. Seeking an opportunity to develop professional skills while adding value to an organization. Reliable, quick to learn, and enthusiastic about taking on new challenges.
Overview
5
5
years of professional experience
Work History
Soccer Coach/Referee
Hackensack Jr
08.2019 - 11.2019
- Built trusted relationships with residents by getting to know them on a personal level and making their comfort a priority
- Engaged with other successfully using stong verbal and written communication
- Was able to give directions and help others when needed
- Delivered fast, friendly and knowlegeable service fro routine questions and service complaints
- Skills
Shift Supervisor
CVS Pharmacy
06.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Store Associate
CVS Pharamacy
01.2022 - 06.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
Education
No Degree - Business Administration And Management
Saint Peter's University
Jersey City, NJ05-2027
No Degree - Finance
Montclair State University
Montclair, NJ05-2027
High School Diploma -
Hackensack High School
Hackensack, NJ06-2023
Skills
- Languages
- Organizational skills Quick learner
- Well-mannered Dependable
- Communication Computer skills
- Works well alone and as part of a team
- English
- Cash handling
- Employee training
- Workplace safety
- Staff management
Timeline
Shift Supervisor
CVS Pharmacy
06.2023 - Current
Store Associate
CVS Pharamacy
01.2022 - 06.2023
Soccer Coach/Referee
Hackensack Jr
08.2019 - 11.2019
No Degree - Business Administration And Management
Saint Peter's University
No Degree - Finance
Montclair State University
High School Diploma -
Hackensack High School