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Jayson Bismark Clarke Sandoval
Curridabat,Costa Rica
Summary
Operations supervisor with extensive experience in master data governance and risk management. Strength in identifying operational bottlenecks and implementing scalable solutions that enhance efficiency and compliance. Dedicated to leading teams through transformative changes while ensuring alignment and accountability across business functions.
Overview
1
1
Language
1
1
Certification
12
12
years of professional experience
Work History
Master Data Management Operations Supervisor
Cargill
01.2025 - Current
Leadership, Operations & Strategic Partnerships
- Built and strengthened relationships with senior stakeholders across multiple business functions, serving as a trusted advisor for process improvements, operational decisions, and strategic initiatives.
- Led cross-functional initiatives that improved operational efficiency, reduced manual effort, and increased alignment across teams and regions.
- Designed and implemented operational metrics and performance reporting, providing leadership with visibility into service levels, workload distribution, process health, and business risks.
- Directed planning, training, knowledge transfer, and execution activities during a major organizational operating model transition, ensuring successful delivery with no significant business disruption.
- Established governance frameworks, issue management processes, and performance tracking mechanisms, enhancing accountability and minimizing operational delays.
- Consistently met service-level commitments while maintaining high-quality deliverables and timely communication with stakeholders and leadership teams.
- Delivered more than 10 automation and process improvement initiatives, significantly exceeding annual objectives and generating measurable productivity gains across multiple business processes.
- Identified operational bottlenecks and designed scalable solutions that reduced manual effort, improved user experience, and increased process standardization.
- Streamlined critical business processes, reducing processing times by up to 70% while improving quality, accuracy, and compliance.
- Implemented workflow enhancements that removed unnecessary approval dependencies, accelerating turnaround times and improving operational responsiveness.
- Developed reporting and monitoring tools that increased visibility into data quality and operational performance, ensuring compliance with business processes.
- Led initiatives that reduced ticket volumes, simplified request handling, and improved stakeholder satisfaction through more efficient service delivery.
- Led large-scale data quality and governance initiatives focused on improving accuracy, consistency, and reliability across enterprise data assets.
- Supported the design, testing, validation, and deployment of governance controls that reduced business risk and strengthened compliance.
- Conducted comprehensive analysis and remediation activities across large data populations, preventing operational issues and minimizing potential business disruptions.
- Partnered with business and technical teams to identify root causes, implement corrective actions, and improve long-term process sustainability.
- Developed monitoring and control mechanisms that significantly reduced recurring operational issues and increased process stability.
- Played a key role in implementing governance enhancements that improved transparency, accountability, and overall data quality.
- Achieved consistently high quality and service-level results while operating within resource-constrained environments.
- Improved operational controls by enhancing process documentation, tracking mechanisms, and reporting structures.
- Created performance dashboards and management reporting, empowering leadership to make data-driven decisions and address emerging risks proactively.
- Established standardized operating procedures and best practices that improved consistency across teams and regions.
- Led and developed a team of professionals through coaching, mentoring, performance management, and career development planning.
- Built cross-training programs that strengthened business continuity and ensured coverage across critical processes.
- Increased team capability by creating development opportunities, assigning stretch responsibilities, and encouraging ownership of key initiatives.
- Improved team engagement, confidence, and accountability through a leadership approach focused on fairness, transparency, and continuous feedback.
- Delivered 10+ automation and process optimization initiatives, generating significant efficiency improvements and reducing manual effort.
- Reduced process turnaround times by up to 70% through workflow optimization, standardization, and automation.
- Improved operational performance through KPI reporting, governance enhancements, and data-driven decision making.
- Led enterprise-wide initiatives involving multiple business functions, resulting in stronger collaboration, improved stakeholder satisfaction, and successful project delivery.
- Supported major organizational transformation efforts through planning, training, process alignment, and change management.
- Recognized for contributions to business transformation, operational excellence, governance improvements, and cross-functional collaboration.
Finance Process Consultant
Cargill
08.2018 - 01.2025
- The Finance Master Data Process Lead is accountable for the governance and design around master data maintenance processes for the following finance master data areas - Chart of accounts, organization hierarchy, Treasury, and/or Tax - and will cover master data used in the corporate systems (ex SAP FC consolidation system) as well as the ERP GL systems (ex SAP or JDE). Supported the integration of complex finance data maintenance activities, focusing on governance, education, and security across multiple BUs/functions. Analyzed finance master data and insights, providing guidance to key stakeholders from different BUs/functions on effective data usage for business decisions.
- Cultivated strong relationships with Finance Data Analysis and Design Working Group, enhancing collaboration among Data Architects, Data Stewards, and Data Specialists.
- Oversaw end-to-end data maintenance process for finance master data objects, ensuring compliance with business approvals and data integrity. Executed master data maintenance in MDG, monitored replication to ERP systems, and validated data synchronization, addressing discrepancies proactively. Created training documents and standard operating procedures while facilitating training sessions.
- Monitor robot jobs for parts of the process that have been automated with RPA. Proficiency with the finance master data objects, including both process and field definitions, as well as an understanding of the role of the objects in the business processes and systems. Participate in the Data Issues forum raising issues and identifying continuous improvement opportunities on the E2E process. Provides experienced support in Finance data management solution development, communication, training and implementation. Provides general insight to the work plan, schedule, budget and required personnel for Finance Master Data Maintenance Solution Migrations, Deployments, Acquisitions and Joint Ventures.
- Supported Finance Data Analysis and Functional Design Working Group during ERP deployments, conducting data analysis on issues and contributing to solution development. Perform impact assessment (data standards, data definitions, E2E process, and documentation). Review solution alternatives. Implement and provide input to the development of operations policies, procedures and internal controls. Actively participates in process improvement activities to ensure system and data accuracy and efficiency as business develops. Recognize risks and provide general insight to the design of controls to mitigate and/or eliminate risks. Acts as skilled support contact between the IT development group and BUs/Functions for the development and implementation of new systems, and enhancement of existing systems. Compiles designs and integration points across Finance data management solution to ensure business requirements are met.
SME Master Data Analyst
Cargill
08.2016 - 08.2018
- The SME Master Data Analyst managed operational governance and delivered Master Data Maintenance activities for different objects. A highly skilled and knowledgeable professional in both the core business processes as well as systems used related to object setup/maintenance and core configurations. Communication and exposure across Cargill functions, departments and third-party vendor to ensure we are enabling Cargill's goal in realizing value through treating data as a corporate asset.
- Collaborated with cross-functional teams to leverage multiple ERP systems for data management.
- Executed maintenance activities on customer and vendor master data in ERP systems, ensuring compliance with pre-defined data standards.
- Oversee output of master data request processors, ensuring that the maintenance of data is done in compliance with pre-defined data standards.
- Audit processor's completed requests, addressing issues or exceptions and following up to ensure corrections are made.
- Complied with all the Master data policies from each domain; ensuring documentation of internal processes, procedures and tools are maintained accurately.
- Provided feedback and metrics in order to hold Internal/3rd party teams accountable for their scope of work.
- Partnered with other key players within MDM such as Operations Supervisors, Process Leads and Project Integration Leads.
- Supervised, mentor, and/or train more junior staff and serve as a team lead.
- Be the single point of contact for audits & Control Risk Owners (CRO) responsibilities. Works with auditors during the walkthrough, helping them with all the audits requirements such as samples, documentations, etc.
- Developed and revised training documents and procedures to enhance understanding and adherence to data standards.
- Monitored health of master data across all systems, identified data quality issues, analyzed root causes, and led cleansing efforts.
- Independently using existing process and best practices, and identifies, developed and implemented new or modified process improvements and best practices.
- Communicated with supervisor and other stakeholders to remove barriers, explore new ways of executing processes, and ultimately bring increased value to the process.
Accounts Payable Analyst I / Senior Financial Analyst Backup
Lion: Resources
09.2014 - 08.2015
- Maintained and prepared vouchers for all processes and recorded all invoices. Coordinated with various departments to monitor invoices and resolve escalated accounting issues. Managed high-volume accounts payable cycle and aging invoices, creating payment vouchers with detailed invoice data and analyzing payment terms based on vendor agreements and banking instructions.
- Executed intercompany payment processing to ensure accurate financial transactions across departments. Utilized a separate payable ledger to check purchase order statuses, analyze goods received against invoices, and generate daily reports for management on intercompany invoices, ensuring timely payments to all business units.
- Process PO-Non PO invoices, Travel and Expenses (T&E), petty cash vouchers, credit vouchers and other requests.
- Comply with Payment Control Policy within the company.
- Utilized PRISM, Sapphire, SAP, and SQL Tool for efficient financial management and reporting.: PRISM, Sapphire, SAP, SQL Tool.
- Contacted NYSS to resolve payment issues, facilitating prompt resolution and maintaining financial accuracy.
- Top Performer on consecutive months with SLA and accuracy.
Education
Bachelor's degree - Finance
Universidad Fidelitas
San Jose, Costa Rica08-2018
Bachelor - Business Administration
Universidad Fidelitas
San Jose, Costa Rica12-2015
High School degree -
Colegio Metodista
Sabanilla, Costa Rica12-2011
Skills
- Master data management
- Data governance strategy
- Finance Data Management
- Data Migration Strategies
- Governance
- Process improvement
- Process automation
- Workflow optimization
- Operational efficiency
- KPI tracking
- Root-cause analysis
- Analytical skills
- Continuous improvement
- Problem solving
- Strategic planning
- Cross-functional collaboration
- Business Partnering
- Relationship Management
- Stakeholder engagement
- Team leadership
- Management
- Performance improvement
- Performance improvement
Certification
- Green Belt - Six Sigma
Languages
English
Full Professional
Accomplishments
- Top Performer 4 years straight ( 2021-2025)
Timeline
Master Data Management Operations Supervisor
Cargill
01.2025 - Current
Finance Process Consultant
Cargill
08.2018 - 01.2025
SME Master Data Analyst
Cargill
08.2016 - 08.2018
Accounts Payable Analyst I / Senior Financial Analyst Backup
Lion: Resources
09.2014 - 08.2015
Bachelor's degree - Finance
Universidad Fidelitas
Bachelor - Business Administration
Universidad Fidelitas
High School degree -
Colegio Metodista