Jayvion Lewis
St. Louis,Mo
Summary
Seeking a challenging role to apply technical, database, and management skills in an organization that values growth and innovation in IT.
Overview
22
22
years of professional experience
Work History
Security Officer
Forensic Treatment Center
01.2011 - Current
- Use of secure computer programs daily, such as Access IT and computer monitoring systems.
- Complete all incident, injury, and inspection forms for errors and accuracy
- When necessary, serve as Acting Supervisor within department managing over 3 other employees
Switchboard Operator PRN
St. Louis Psychiatric Rehabilitation Center
01.2018 - 01.2021
- Greet visitors give them visitor badge and sign them in
- Contact requesting personnel of their arrival
- Make announcements on overhead paging system
- Log all incidents that occur while on duty.
Office Support Assistant
St. Louis Psychiatric Rehabilitation Center
01.2004 - 01.2011
- Good customer service and communication skills
- Diligent and attentive to detail
- Additionally, proficient in Microsoft Word and Excel, and frequently use email for communication
Customer Service
MCI
01.2002 - 01.2004
- Assist with resolving clients' billing accounts
- Making and receiving phone calls to customers
- Direct customers to appropriate department that handles account queries
Education
Bachelor of Science - Information Technology of Cybersecurity
Southern New Hampshire University
Hooksett, NH01.2024
Criminal Justice Associate of Applied Science Degree -
ITT Technical Institute
Earth City, MO01.2011
Business Administration Certificate -
St. Louis Job Corps
Saint Louis Mo01.2004
High School Diploma -
Vashon High School
Saint Louis Mo01.2001
Skills
- Experience using programming languages, such as Python
- Possess problem-solving skills that allow to identify problems, analyze possible solutions, and decide on best course of action
- Knowledge of computer hardware components and software programs
- Familiar with using latest AI digital assistants, such as those offered by Apple, Amazon, and Microsoft
- Decision-Making
- Team building
- Critical Thinking
Timeline
Switchboard Operator PRN
St. Louis Psychiatric Rehabilitation Center
01.2018 - 01.2021
Security Officer
Forensic Treatment Center
01.2011 - Current
Office Support Assistant
St. Louis Psychiatric Rehabilitation Center
01.2004 - 01.2011
Customer Service
MCI
01.2002 - 01.2004
Bachelor of Science - Information Technology of Cybersecurity
Southern New Hampshire University
Criminal Justice Associate of Applied Science Degree -
ITT Technical Institute
Business Administration Certificate -
St. Louis Job Corps
High School Diploma -
Vashon High School