Responsible Individual with excellent customer service and organizational skills eager to secure a Firefighter/EMT position. Ready to help team achieve team goals. I also pride myself on being an organized and dependable candidate successful at managing multiple priorities with a positive attitude with a willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Senior Autoglass Technician
Safelite Auto Glass
8701 Ritchie Drive Capitol Heights MD
11.2021 - Current
Collaborated with team members to ensure smooth workflow, resulting in timely project completion.
Accepted and processed payments for services.
Provided same level of care and attention to all customers, no matter vehicle value.
Maintained high-quality workmanship by adhering to industry standards and best practices in all tasks performed.
Developed lasting client relationships by delivering exceptional service and follow-up care.
Kept tools and equipment in optimal working condition, ensuring consistent performance on each job.
Utilized advanced techniques for windshield repair, minimizing the need for full replacements when possible.
Met or exceeded company-defined quality and production goals and grew to become a Master Technician.
Heavy Construction Laborer
CPF Underground Utilities
180 Jibsail Dr Prince Fredrick Maryland
07.2023 - 03.2024
Loaded, unloaded, and moved material to and from storage and production areas.
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Improved worksite efficiency by maintaining clean and organized work areas.
Performed general housekeeping and cleaning tasks on the jobsite.
Installed and maintained industrial piping fittings, valves, flanges and clamps to complete systems setup.
Threaded pipes using piping machines.
Contributed to site preparation efforts with excavation tasks, clearing debris, and grading terrain for optimal foundation placement.
Supported welders with precise measurements, cutting, and fitting of metal components for accurate assembly.
Maintained equipment and machines in good working order.
Machine Operating experience.
Operations Professional
The Restaurant Store
Forrestville
07.2021 - 09.2021
Organized and prioritized work to complete assignments in a timely, efficient manner
Served as a friendly, hardworking, and punctual employee
Carried out specific forklift operations and store floor maintenance and merchandising
Specialized in customer service
Demonstrated good talking techniques and mannerisms throughout daily interactions with customers and my employees around me.
Crew Member
Burger King
Waldorf
08.2018 - 06.2021
Served as a friendly, hardworking, and punctual employee
Demonstrated friendly and understanding customer service with quick service
Kitchen Duties
Leadership Roles.
Camp Counsler
Edutainment Learning Center
Bryans Road
06.2016 - 07.2019
Created a fun and welcoming environment by demonstrating, teaching, and correcting young teens and children how to use skills to study and better themselves in the classroom
Assisted with training for young athletes in the weight room and outdoors by performing basic workouts and drills.
Education
Diploma -
North Point High School
06.2021
Skills
Customer Service
Forklift Operator
Communication
Fast Learner
Computer Skills
Effective Time Management
Ability to Work in a Team
Small Hand tools/Power tools
Band Saw/ Table Saw/Hand Saws
Clean Driving Record
Beginner's Electrician Certified
Fluent English
Stress tolerance and resilience
Fitness and Agility
Works Well Under Pressure
Time Management
Physical Strength
Material Handling
Carrying heavy loads
Hand-Eye Coordination
Maryland Driver's License
Basic Carpentry
Endurance and Stamina
Concrete Work
Landscaping
Equipment Maintenance
Lawn and Grounds Maintenance
Machinery Maintenance
Construction Techniques
Ditch digging
Tool retrieval
Demolition
Electrical understanding
Material Cutting
Details - Phone
202-436-4985
Personal Information
Date of Birth: 10/11/02
Nationality: African American/Black
Driving License: Yes
References
Hamm Hardy, Clark Associates, hhardy@therestaurantstore.com
John Hollyfield, North Point Highschool, JHollyfield@ccboe.com
Tonya Ellis, Edutainment Learning Center, 3013513963
Kenny Boswell 240-216-1596 Retired DC Firefighter
Trey Lee (249)424-1431 Arlington Firefighter
Somer Wilburn (Manager at Safelite AutoGlass) (240)-691-2072