JOHNELL SAMSON-WHITLOCK
NEW YORK
Summary
Motivated service worker with exceptional social skills. Pushes in fast paced environments with great time management. Dedicated to welcoming customers and providing stellar service. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
02.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Dedicated to customer connections.
- Developed a loyal customer base by fostering strong relationships and consistently delivering high-quality beverages.
BARISTA & CASHIER
PRET A MANGER
06.2022 - 01.2023
- Sanitized coffee equipment multiple times during each shift consistently maintained store cleanliness
- Make individualized coffee recommendations and educate interested customers on the sources and processes of the store's premium beans
- Track and fulfill the online orders forwarded to the store through apps like Uber Eats, grub hub, and doordash.
TEAM MEMBER
SHAKE SHAKE
08.2021 - 01.2022
- Contributed to team success by completing jobs quickly and accurately
- Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels
- Worked different stations to provide optimal coverage and meet production goals
- Pursued learning opportunities to advance knowledge and take on leadership position.
SALES ASSOCIATE
AMERICAN EAGLE OUTFITTERS
01.2021 - 06.2021
- Helped customers locate products and checked store system for merchandise at other sites
- Supported loss prevention goals by monitoring shoppers behavior
- Used consultive sales approach to understand customer needs and recommend relevant offerings
- Assisted customers with prompt and polite in-person and via telephone.
Education
HS DIPLOMA -
JOHN JAY HIGH SCHOOL FOR LAW BROOKLYN
01.2022
Skills
- Salesmanship
- Teamwork
- Collaboration
- Adaptive and creative
- Communication skills
- Dependable
- Exceptional customer service
Languages
Creole
Native or Bilingual
Timeline
Barista
Starbucks
02.2023 - Current
BARISTA & CASHIER
PRET A MANGER
06.2022 - 01.2023
TEAM MEMBER
SHAKE SHAKE
08.2021 - 01.2022
SALES ASSOCIATE
AMERICAN EAGLE OUTFITTERS
01.2021 - 06.2021
HS DIPLOMA -
JOHN JAY HIGH SCHOOL FOR LAW BROOKLYN