Jay (Yu-chieh) Lo
Rancho Cucamonga,CA
Summary
Highly motivated and results-driven compliance leader with over 10+ years of experience in factory compliance, quality systems, and global supply chain security across Asia. Demonstrated expertise in managing Quality Management Systems (QMS), implementing CTPAT, ensuring social compliance (BSCI, Sedex, SA8000), and driving ESG initiatives. Skilled at aligning supplier operations with brand standards while effectively mitigating operational, quality, and security risks within complex sourcing environments. Extensive experience in managing global factory compliance, ethical sourcing, and social responsibility across Asia-Pacific manufacturing networks.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Director, Factory Compliance
Bradshaw Home
09.2021 - Current
- Lead end-to-end compliance, Quality Management System (QMS), and CTPAT initiatives across a regional supply chain of 100+ factories in Southeast Asia.
- Ensure compliance with international buyer standards and internal Corporate Social Responsibility (CSR) policies.
- Supervise a team of five quality and compliance specialists, providing leadership, guidance, and performance appraisals.
- Partner with Sourcing, Product Development and Marketing teams to onboard suppliers while upholding strict ethical and quality standards.
- Oversee internal and external supplier audits, driving corrective actions and ensuring timely issue resolution.
- Successfully implement CTPAT program in several factories, including security training and cargo integrity protocols.
- Lead annual inspections on top 100 SKUs to identify key improvements and maintain consistent quality performance year over year.
- Collaborate with senior leadership to embed quality and compliance priorities into overarching business strategies.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Senior Manager – Quality and Compliance
Bradshaw Home
10.2011 - 09.2021
- Establish and implement compliance protocols with suppliers to ensure adherence to Social Compliance, Quality Management, and CTPAT standards.
- Arrange periodic audits to identify areas of non-compliance and develop corrective and preventive measures based on audit outcomes and root cause analysis.
- Monitor supplier compliance performance and offer tailored training and mentorship programs to enhance departmental efficiency and adherence to standards.
- Collaborate with suppliers to address quality concerns and guarantee conformity with manufacturing specifications..
- Build strong partnerships with suppliers to align their operations with organizational values and long-term goals.
- Proactively identify and mitigate risks in supplier processes to ensure seamless operations and avoid disruptions.
R&D Manager
Guangzhou Best Quality Ltd.
05.2008 - 07.2011
- Oversee the planning, execution, and completion of R&D projects while adhering to strict deadlines and budget constraints.
- Secure necessary resources and align the efforts of team members and third-party contractors to ensure timely project delivery.
- Collaborate with overseas clients to define project objectives and expectations.
- Manage production workflows—from procurement, QA/QC, and production engineering to logistics—by implementing effective planning strategies with customer satisfaction as the highest priority.
- Identify potential risks and implement mitigation strategies to ensure smooth project progress.
- Monitor and evaluate project performance to ensure alignment with key performance indicators (KPIs) and organizational goals.
- Continuously improve processes by analyzing feedback, identifying areas of improvement, and implementing best practices.
- Mentor and guide team members, promoting professional growth and a collaborative work environment.
Education
Master of Business Administration -
California State University, Fullerton
Fullerton, CA01.2005
Bachelor of Science - Business Administration
The Ohio State University
Columbus, OH01.2002
Skills
- Compliance management
- Quality assurance in supplier relationships
- Quality assurance improvement
- Systematic issue resolution
- Effective team coordination
- Collaborative teamwork
- Data-Driven Decision Making
- Relationship building
- Verbal and written communication
- Project management
Accomplishments
- Reduced non-compliance rate by 80% across 100+ factories by leading targeted supplier training and Corrective Action Plans.
- Achieved 100% pass rate in third-party audits across key Tier 1 suppliers.
- Led internal QMS assessment program covering 100% of local suppliers, enabling continuous quality improvement.
- Implemented full CTPAT compliance across 3 facilities in Taiwan, Malaysia and Thailand, passing U.S. CBP validation with zero major findings.
- Oversaw QC team in performing systematic annual reviews of top 100 SKUs from 2021–2025, identifying critical improvements and ensuring year-over-year quality stability.
Certification
- Qualified Quality Management System Internal Auditor
- Responsible Sourcing Training Certifications – Multiple Customers (Walmart, Target, THD, etc.)
LANGUAGES
English Full Professional Proficiency
Chinese Full Professional Proficiency
Taiwanese Full Professional Proficiency
Timeline
Director, Factory Compliance
Bradshaw Home
09.2021 - Current
Senior Manager – Quality and Compliance
Bradshaw Home
10.2011 - 09.2021
R&D Manager
Guangzhou Best Quality Ltd.
05.2008 - 07.2011
Master of Business Administration -
California State University, Fullerton
Bachelor of Science - Business Administration
The Ohio State University
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