Jaz Johnson
Houston,TX
Summary
Experienced insurance claims adjuster seeking to transition into a career in law enforcement through enrollment at the Houston Police Academy. With a strong foundation in investigative work, conflict resolution, and legal compliance, I bring valuable skills in evaluating complex situations, interviewing witnesses, and making objective, fact-based decisions. I am eager to enhance my analytical mindset, integrity, and professionalism to serve and protect as a dedicated police officer.
Overview
6
6
years of professional experience
Work History
Pre-Litigation Casualty Claims Adjuster
Constitution Insurance
Houston, TX
10.2025 - Current
- Evaluates claims to determine liability and settlement options.
- Conducted thorough investigations, gathering evidence to support claims resolutions.
- Collaborates with legal teams to prepare case documentation and evidence.
- Maintains detailed case files and ensured accurate record-keeping practices.
- Refers extreme cases to Special Investigation Unit (SIU) for further review.
- Negotiates settlements with claimants and their representatives effectively.
Claims Adjuster
Progressive
Spring, TX
03.2024 - 04.2025
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
- Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
Casualty Claims Adjuster
Allstate
Houston, TX
11.2019 - 08.2021
- Maintained open lines of communication with policyholders throughout the adjustment process, providing updates on claim status and addressing any concerns that arose.
- Collaborated with fraud investigators to identify suspicious claims, resulting in significant cost savings for the company.
- Provided expert guidance to junior adjusters, fostering a supportive work environment and increased efficiency within the department.
- Coordinated closely with underwriting teams to address coverage discrepancies, resulting in fewer claim disputes and improved client satisfaction.
- Improved claim resolution times by efficiently managing caseloads and prioritizing urgent cases.
Education
High School Diploma -
Berkner High School
RichardsonSkills
- Analytical
- Case Load Management
- Negotiations
- Organizational Skills
- Effective Communication
- Decision-Making
- Team collaboration
- Data entry
Timeline
Pre-Litigation Casualty Claims Adjuster
Constitution Insurance
10.2025 - Current
Claims Adjuster
Progressive
03.2024 - 04.2025
Casualty Claims Adjuster
Allstate
11.2019 - 08.2021
High School Diploma -
Berkner High School