Efficient and detail-oriented Assembler with proficiency in reading blueprints and following strict safety protocols. Works well independently and as part of a team to complete complex assembly tasks. Committed to providing high-quality workmanship and meeting production deadlines. Reliable and organized professional with experience in the manufacturing industry. Proven track record of meeting production goals, adhering to safety regulations, and maintaining quality standards. Skilled in interpreting blueprints, operating machinery, and interpreting instructions. Excellent problem-solving and communication skills.
Experienced and customer-focused call center professional with high-volume customer service environments. Skilled in handling customer inquiries, resolving complaints, and providing exceptional support through [phone, email, chat]. Known for strong communication abilities, problem-solving skills, and a calm, empathetic approach that builds customer trust and satisfaction. Proficient in CRM software, with a track record of meeting performance metrics and contributing to team success. Seeking to bring my expertise in delivering positive customer experiences to my team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assembler
Pacific Manufacturing Ohio
Cincinnati, Ohio
10.2023 - 09.2024
Maintained safe and clean working environment by complying with procedures, rules, and regulations
Met production goals by efficiently managing time while working on the assembly line
Followed detailed verbal or written instructions and visual aids to perform assembly work
Customer Service Representative
Dynata
Remote
08.2022 - 10.2023
Gathered customer feedback through surveys and used the data to improve customer service.
Maintained detailed records of customer interactions, transactions and comments for future reference.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
SALES ASSOCIATE
PureGenius
Cincinnati, Ohio
12.2021 - 10.2022
Greeted customers warmly and offered assistance
Helped customers find and select products
Kept work area clean, organized and free of clutter at all times
Operated cash register and POS to handle purchases, refunds, and exchanges for customers