Jazlyn Arias

• Supervise 25+ medical assistants, including scheduling, coaching, and task delegation
• Conduct interviews, performance evaluations, and write-ups for staff
• Develop and implement daily back-office workflows, task sheets, rooming standards, and checklists
• Create training materials, step-by-step procedure guides, and onboarding documents to improve accuracy and efficiency
• Optimize clinic operations to reduce delays and enhance patient flow
• Serve as point-of-contact for staff questions, workflow challenges, and process clarifications

• Prepared procedure trays and exam rooms according to provider preferences and safety standards, including trigger point injections, joint injections, PRP preparation, and blood draws
• Maintained clean, organized, and sterile environments between patients
• Logged patient interactions in EMR, reinforced patient education, supported referrals, imaging prep, and follow-up
• Monitored inventory, restocked supplies, and organized storage systems
• Coordinated with attorneys for personal injury cases, including procedure approvals, documentation submission, and follow-up communication
• Checked patients in/out and managed high-volume appointment flow
• Scheduled consultations, follow-ups, and procedures accurately
• Verified insurance coverage and collected necessary documentation
• Explained treatment timelines, preparation instructions, and office policies
• Supported billing with documentation verification and communicated follow-up expectations growth and patient care

• Managed contractor accounts, processed payments, and provided front-facing hardware and Pro Desk support
• Handled returns, resolved customer concerns, and delivered high-quality customer service
• Assisted with employee-focused tasks including inputting Homer Awards and organizing company events, bake sales, and food drives
• Planned and executed fundraising activities for store events such as Christmas parties
• Supported team and workflow coordination, demonstrating patience and leadership in a fast-paced retail environment
• Purchased supplies on company account for store events and fundraisers, ensuring smooth execution

• Administered psychological assessments, assisted with therapy sessions, and helped develop individualized treatment plans
• Maintained accurate clinical records and collaborated with multidisciplinary teams
• Developed strong interpersonal communication and empathy to engage clients effectively

• Installed and laid carpet in residential and commercial spaces; cleaned and maintained homes and offices to professional standards
• Expanded company presence across multiple cities through marketing strategies, client outreach, and recruitment of new customers
• Maintained client confidentiality, prioritized multiple tasks efficiently, and delivered excellent customer service

Stanford School of Medicine — Facilities & Management
Stanford, Aug 2015–June 2019

• Managed paperwork for maintenance technician teams
• Inspected facility support systems

Stanford School of Medicine — Lane Medical Library

• Assisted residents with research and writing projects
• Provided families with medical condition information

Stanford Medical Center — Pediatrics Department

• Assisted research for a book on childhood obesity in the U.S.
• Created and distributed dietary surveys for participating children

Stanford Medical Center — Human Resources

• Supported workplace safety initiatives
• Assisted with conflict resolution processes