Jazlyn Booker
Spring,TX
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Experienced Shift Lead with proven background in managing team operations, improving productivity, and ensuring customer satisfaction. Strengths include strong leadership skills, ability to multitask and adapt quickly to changing situations. Previous roles demonstrate impact in fostering cohesive teams, implementing process improvements and maintaining high standards of service.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Swig shift lead
swig
Spring, TX
04.2024 - 04.2025
- Supervised shift operations to ensure efficient service delivery.
- Ensured compliance with health and safety regulations in the workplace.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Completed opening and closing duties to facilitate business operations.
- Provided guidance and support to other team members as needed.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Handled cash register transactions accurately while providing excellent customer service.
- Responded to customer inquiries and complaints in a professional manner.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Resolved customer complaints and reported issues to senior management.
- Delegated tasks to employees and monitored activities and task completion.
- Supervised staff during shift changes and ensured transition went smoothly.
- Ensured that all safety protocols were followed at all times.
- Resolved conflicts between customers, employees, and vendors in a timely manner.
- Reinforced rules to promote superior employee performance.
Education
Grand Oaks High School
Spring, TXSkills
- Shift supervision
- Customer service
- Conflict resolution
- Cash handling
Timeline
Swig shift lead
swig
04.2024 - 04.2025
Grand Oaks High School