Joaquin Ezekiel Torres
Katy
Summary
Experienced Volunteer Coordinator skilled in recruiting, training, and leading diverse teams to enhance engagement and achieve organizational goals. Focused on creating a culture aligned with organizational values while continuously improving operations for safety and efficiency. Being a motivated Shift Lead, enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company, and employee needs.
Overview
8
8
years of professional experience
Work History
Swig Shift Lead
Swig
Katy
03.2025 - 03.2026
- Delivered friendly, efficient customer service to enhance customer satisfaction in fast-paced beverage environment.
- Took and prepared custom drink and treat orders accurately, ensuring alignment with customer preferences.
- Operated POS system efficiently to handle cash and card transactions.
- Collaborated with team members to streamline operations, reducing wait times for customers.
Volunteer Coordinator
Family Education Institute
09.2018 - 10.2024
- Coordinated large-scale events involving multiple teams of volunteers, resulting in Successful fundraisers and community outreach initiatives.
- Recruited and trained new volunteers to align with program goals and objectives, enhancing overall effectiveness.
- Supported volunteers throughout tenure, promptly addressing concerns to maintain satisfaction and commitment to organizational goals.
- Established strong relationships with local organizations, fostering collaboration and expanding volunteer opportunities.
Education
Bachelor of Science -
Electrical Engineering
Lone Star College05-2028
Skills
- Shift scheduling
- Staff supervision
- Project management
- Efficiency optimization
- Inventory management
- Safety compliance
- Policy adherence
- Team development
- Team collaboration
- Customer service
- Relationship building
- Decision-making capacity
- Staff motivation
Languages
English
Professional
Spanish
Professional
Timeline
Swig Shift Lead
Swig
03.2025 - 03.2026
Volunteer Coordinator
Family Education Institute
09.2018 - 10.2024
Bachelor of Science -
Electrical Engineering