Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Amazon.Inc
Austell, GA
09.2023 - Current
Received and processed incoming shipments, verifying accuracy of items against purchase orders.
Unloaded materials from trucks using forklifts and pallet jacks.
Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
Fostered positive working relationships with internal staff members while providing superior customer service.
Used pallet jacks to move items to and from warehouse locations.
Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
Staged and sorted multiple types of products for loading.
Recognized defective material and reported issues to management.
Certified Swing Manager
McDonald’s
Douglasville, Georgia
04.2022 - 06.2023
Trained new employees on company policies and procedures.
Conducted inventory audits to ensure accuracy of stock levels.
Monitored product quality and safety standards.
Resolved customer complaints in a timely manner while maintaining positive relationships with customers.
Maintained accurate records of employee attendance and punctuality.
Ensured compliance with local health codes and safety regulations.
Performed daily cash register reconciliations and deposits.
Supervised floor operations during peak hours of business activity.
Monitored employee performance in order to give guests positive and high-quality service at every visit.
Maintained control of shift operations.
Server
Outback
Douglasville, Georgia
01.2022 - 01.2022
Provided excellent customer service to ensure satisfaction.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Delivered food orders promptly and courteously.
Monitored dining room for cleanliness and proper set-up at all times.
Responded efficiently to guest inquiries and complaints in a professional manner.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Stayed informed about daily specials, new menu items, promotions.
Provided exceptional service to high volume of daily customers.
Server
Tasty Crab
Austell, Georgia
01.2022 - 01.2022
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Prepared drinks according to standard recipes.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Monitored dining room for cleanliness and proper set-up at all times.
Responded efficiently to guest inquiries and complaints in a professional manner.
Maintained records of transactions made during shift as required by law or company policy.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Server
Applebee’s
Carrollton/Douglasville, Georgia
01.2021 - 01.2022
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Delivered food orders promptly and courteously.
Monitored dining room for cleanliness and proper set-up at all times.
Responded efficiently to guest inquiries and complaints in a professional manner.
Accurately recorded orders on cash register and point-of-sale system.
Server
Waffle House
Lithia Springs, Georgia
01.2020 - 01.2021
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Delivered food orders promptly and courteously.
Responded efficiently to guest inquiries and complaints in a professional manner.
Accurately recorded orders on cash register and point-of-sale system.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Maintained records of transactions made during shift as required by law or company policy.
Handled money transactions accurately while following company procedures for handling cash payments.
ASP Worker
DCSS
Douglas County, Georgia
01.2019 - 08.2019
Perform various duties assigned to me (e.i fax, copy, print programs)
Help with communication to parents
Supervised field trips
Help with teaching a extra curriculum class
Server
Cracker Barrel
Lithia Springs, Georgia
01.2017
Serve fresh, hot food with a smile in a timely manner
Prepare and deliver beverages such as coffee, tea, and fountain drinks
Record customers orders and repeat them back in a clear, understandable manner to minimize errors
Promptly report complaints to a member of management