Jazlyn Guzman
El Paso,TX
Summary
Dynamic Shift Leader with a proven track record at Sizzling Platter, excelling in team leadership and problem-solving. Enhanced customer satisfaction through process improvements and effective training. Skilled in time management and maintaining operational efficiency, ensuring a clean and safe environment while fostering collaboration among team members.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Leader
Sizzling Platter
01.2025 - Current
- Supervised daily operations to ensure efficient workflow and team performance.
- Trained new employees on service protocols and operational standards.
- Monitored inventory levels to maintain stock availability and minimize waste.
- Implemented process improvements to enhance customer satisfaction and service speed.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Crew Member
Sizzling Platter
06.2024 - 12.2024
- Delivered exceptional customer service by efficiently handling orders and addressing inquiries.
- Collaborated with team members to maintain cleanliness and organization in food preparation areas.
- Operated kitchen equipment safely while adhering to health and safety regulations.
- Assisted in food preparation tasks, ensuring quality standards were met consistently.
Education
High School Diploma -
Parkland Early College High School
El Paso, TX06-2025
Associate in Multidisciplinary -
El Paso Community College
El Paso, TX05-2025
Bachelor of Business Administration - Accounting
The University of Texas At El Paso
El Paso, TX05-2027
Skills
- Positive attitude
- Team leadership
- Problem-solving
- Team collaboration and leadership
- Critical thinking
- Time management
- Attention to details
Certification
Adobe Illustrator Certification
Adobe Photoshop Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shift Leader
Sizzling Platter
01.2025 - Current
Crew Member
Sizzling Platter
06.2024 - 12.2024
High School Diploma -
Parkland Early College High School
Associate in Multidisciplinary -
El Paso Community College
Bachelor of Business Administration - Accounting
The University of Texas At El Paso