Jazlyn Thornton
Summary
Psychiatric Technician with over three years of experience in the substance abuse and mental health treatment industry. Offering excellent de-escalation skills, rapport-building and communication skills with clients and families from diverse backgrounds. Known for having a positive attitude and consistently exceeding performance standards. Experience preforming assessments, behavior monitoring, obtaining vital signs, and medication administration. Proven ability to collaborate with multidisciplinary teams to meet patient needs. Offers skills in task management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Psychiatric Technician
CoxHealth Hospital
05.2022 - Current
- Enhanced patient care by implementing individualized treatment plans and providing therapeutic interventions.
- Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.
- Collaborated with multidisciplinary teams to develop comprehensive care plans, improving overall patient outcomes.
- Provided compassionate support to patients during cognitive group sessions, fostering trust and open communication.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
Behavioral Health Technician
Mercy Hospital Springfield
05.2021 - 05.2022
- Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
- Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans addressing each patient''s unique needs.
Medical Assistant
Eustasis
11.2020 - 05.2021
- Enhanced clinic efficiency by assisting physicians with diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic environment.
Commercial and Residential Cleaner
Janitor Jane
06.2020 - 11.2020
- Enhanced client satisfaction by providing thorough commercial and residential cleaning services.
- Reduced allergens in living spaces by performing deep-cleaning tasks, including dusting, vacuuming, and mopping.
- Maintained a high level of cleanliness for clients with meticulous attention to detail in all tasks performed.
- Improved the appearance of residential properties, leading to increased property value and marketability.
- Upheld company reputation through exceptional customer service and consistent delivery of high-quality results.
Certified Medication Aide
Morningside Of Springfield East
01.2020 - 04.2020
- Enhanced patient care by administering medications according to prescribed schedules and dosages.
- Reduced medication errors by maintaining accurate documentation of administered medications.
- Supported nursing staff by monitoring patients for side effects or adverse reactions to medications.
- Promoted patient safety with thorough knowledge of medication interactions and contraindications.
Certified Medication Aide
Americare Senior Living
10.2019 - 02.2020
- Enhanced patient care by administering medications according to prescribed schedules and dosages.
- Reduced medication errors by maintaining accurate documentation of administered medications.
- Supported nursing staff by monitoring patients for side effects or adverse reactions to medications.
- Promoted patient safety with thorough knowledge of medication interactions and contraindications.
Softlines Team Member
Sears
11.2018 - 05.2019
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Contributed to store sales growth with efficient merchandise replenishment and accurate pricing.
- Assisted in inventory management for optimal stock levels and reduced shrinkage.
- Collaborated with team members to maintain an organized, clean, and visually appealing sales floor.
- Promoted a positive shopping experience by addressing customer concerns promptly and professionally.
Education
Associate of Applied Science - Nursing
Ozarks Technical Community College
Springfield, MO12.2025
High School Diploma -
Glendale High School
Springfield, MO12.2019
Skills
- Treatment Management
- Behavior Monitoring
- Mobility Assistance
- Vital Signs Documentation
- Direct Patient Care
- Regulatory Compliance
- De-escalation techniques
- Problem-solving
- Empathy and compassion
- Conflict resolution
- Clinical documentation
- Medication Administration
Accomplishments
- Recognized for outstanding dedication to patient care.
- Repeat Sunshine Award nominee
- Biological mom and foster mom of 2
- Preceptor for multiple new staff members in Psychiatric Services
Certification
- BLS Certified
- De-escalation and Evasion
Timeline
Psychiatric Technician
CoxHealth Hospital
05.2022 - Current
Behavioral Health Technician
Mercy Hospital Springfield
05.2021 - 05.2022
Medical Assistant
Eustasis
11.2020 - 05.2021
Commercial and Residential Cleaner
Janitor Jane
06.2020 - 11.2020
Certified Medication Aide
Morningside Of Springfield East
01.2020 - 04.2020
Certified Medication Aide
Americare Senior Living
10.2019 - 02.2020
Softlines Team Member
Sears
11.2018 - 05.2019
Associate of Applied Science - Nursing
Ozarks Technical Community College
High School Diploma -
Glendale High School
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