Jazlynn Cedeno Morales
Miami Gardens,FL
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
years of professional experience
Work History
Sales Associate
Kohls Department Store
11.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Team Member
Dunkin' Donuts
05.2023 - 08.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
- Prepared food orders, cooking on grill and operating fry station.
- Used proper techniques to prepare food and ingredients.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
Sales Associate
Pet Supplies Plus
08.2022 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Ross Dress for Less
03.2022 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Arts - Business Administration
Florida Memorial University
Miami Gardens, FL05-2028
High School Diploma -
Building 21
Allentown, PA06-2024
Associate of Arts - General Studies
Lehigh Carbon Community College
Schnecksville, PA05-2024
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Clear communication
- Following instructions
- Attention to detail
- Listening skills
- Collaboration and teamwork
- Excellent people skills
- Workplace safety
- Multi-tasking strength
- Cash handling
- Order preparation
- Cash register operation
- FLUENT IN Spanish & English
- Store opening and closing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- I enjoy helping others and giving back to the community
- Offering time and support to shelters for the homeless, women, and animals
- Blogging/Vlogging
- Cooking
- Baking
- Animal Care
Timeline
Sales Associate
Kohls Department Store
11.2023 - 01.2024
Team Member
Dunkin' Donuts
05.2023 - 08.2023
Sales Associate
Pet Supplies Plus
08.2022 - 10.2022
Sales Associate
Ross Dress for Less
03.2022 - 06.2022
Bachelor of Arts - Business Administration
Florida Memorial University
High School Diploma -
Building 21
Associate of Arts - General Studies
Lehigh Carbon Community College
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