Jazlynn Henao Zapata
Full Time Youth Mentor
Pawtucket,RI
Summary
Talented Youth Mentor versed in the needs of elementary and middle school students. Decisive leader with excellent communication and planning abilities, dedicated to and passionate about early childhood development and the foundation it lays for the futures of students at The Learning Community.
Overview
5
5
years of professional experience
1
1
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Youth Worker
The Learning Community Charter School
Central Falls, RI
10.2022 - Current
- Leading 2nd grade after school program
- Formulating detailed lesson plans rich in physical, mental and emotional stimulation
- Managing classes during after shool and summer programs
- Assisting elementary and middle grades through lunch and recess
- Extending support for youth mentor team members
- Collaborating with parents, teachers and professionals to drive positive outcomes for students in and outside of classroom
- Completing necessary reports and documentation to maintain thorough, accurate case records
- Organized and facilitated recreational activities to engage youth in positive, team-building experiences
Fruit Expert
Edible Arrangements
Providence, RI
11.2020 - 10.2022
- Checked agricultural products from different producers to verify minimum quality standards and overall food safety
- Made upscale fruit arrangements
- Learned and taught fruit design techniques to new employees in training
- Operated cash and credit card transactions
- Assisted customers with placing orders in-store and over phone while managing customers personal information
- Facilitated deliveries from store and personally delivered arrangements when needed
- Regularly cleaned and disinfected
- Performed opening and closing responsibilities
Sales Associate
Journeys Shoe Store
North Attleboro, MA
10.2018 - 03.2022
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers
- Assessed customer needs and utilized suggestive selling techniques to drive sales
- Maintained calm demeanor and professionally managed issues in high-stress situations
- Assisted multiple customers without compromising quality of customer service
- Memorized order and location of shoes, merchandise and stock numbers in order to provide prompt service and maintain order and cleanliness
- Trained new employees on customer service, money handling and organizing strategies
- Dropped off bank deposits
- Traveled to other locations when coverage was needed
Education
Associate of Arts -
Community College of Rhode Island
Warwick, RI 09.2021 - Current
High School Diploma -
Blackstone Valley Prep Mayoral Academy High School
Cumberland, RI 08.2017 - 06.2021
Skills
Leadership
Communication
Coachability
Bilingual
Classroom management
Collaboration
Organization
Computer proficiency
Problem solving
Community Engagements
- Blackstone Valley Prep 5K
- Central Falls Car Show
- Mayor James Diossa campaign
- Mayor Maria Rivera campaign
- Hurricane Maria fundraiser
- BVPHS Cheer team
- BVPHS Volleyball team
- Harvard women's leadership camp
- Turn up URI Youth Summit
Certification
First Aid/CPR Certified
Timeline
First Aid/CPR Certified
01-2023
Youth Worker
The Learning Community Charter School
10.2022 - Current
Associate of Arts -
Community College of Rhode Island
09.2021 - Current
Fruit Expert
Edible Arrangements
11.2020 - 10.2022
Sales Associate
Journeys Shoe Store
10.2018 - 03.2022
High School Diploma -
Blackstone Valley Prep Mayoral Academy High School
08.2017 - 06.2021