Jazmen Nichols
Glendale,AZ
Summary
Experience in handling high-volume customer needs, quickly assessing each customer and offering personalized recommendations. Skilled at better understand the needs of clients while recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized.
Overview
7
7
years of professional experience
Work History
Auto Sales Associate
Volvo Cars Arrowhead
19300 N 101 Loop
03.2025 - Current
- Streamlined the sales process for efficiency, reducing time spent on administrative tasks
- Maximized sales opportunities by identifying customer needs and matching them with suitable vehicles solutions.
- Maintained up-to-date knowledge of inventory, including features, specifications, and pricing.
- Increased customer satisfaction by providing personalized assistance and tailored vehicle recommendations.
- Leveraged CRM tools to manage client interactions and follow-ups effectively.
- Developed a strong rapport with clients to foster trust and long-term relationships.
- Enhanced dealership reputation by delivering exceptional customer service experiences.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Engaged in friendly conversation with customer to better uncover individual needs.
Clerk
QuikTrip
Phoenix
01.2020 - 05.2022
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Ensured compliance with all regulatory requirements by conducting regular audits of office procedures.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
Cashier
Wingstop
Phoenix, AZ
03.2018 - 05.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
Trade Skill School - Cosmotology
Avalon Institute
PhoenixHigh School Diploma -
Washington Highschool
Phoenix04-2020
Skills
- Work ethic and integrity
- Public speaking trained
- report building with interpersonal skills and customer relations
- Business management
- Proficient in
- Problem-solving under high stress with clear communications
- Swift adaptability by using critical thinking skills and creativity
- Strong attention to safety procedures and protocols
- Hospitality and service industry background
- Sales training by evaluating customer needs
Timeline
Auto Sales Associate
Volvo Cars Arrowhead
03.2025 - Current
Clerk
QuikTrip
01.2020 - 05.2022
Cashier
Wingstop
03.2018 - 05.2020
Trade Skill School - Cosmotology
Avalon Institute
High School Diploma -
Washington Highschool