A diligent, experienced Business Administrator with 4+years of experience creating reports and resource scheduling. Seeking to employ her vast business administration experience to support your company.
Overview
2
2
years of professional experience
Work History
Dispatcher
RE Carriers
Miami, Florida
11.2020 - 02.2023
Coordinated daily dispatch operations to ensure timely deliveries and pickups.
Communicated with drivers to provide route updates and address concerns.
Monitored freight status using transportation management systems for efficiency.
Managed documentation for loads, ensuring accuracy and compliance with regulations.
Scheduled loads based on availability and driver capacity for optimal service.
Managed a large volume of phone calls while ensuring accuracy in data entry.
Assigned drivers to appropriate routes based on customer needs.
Education
BBA -
Memorial University of Newfoundland
St. John's NL, Canada
07-2019
Associate in Business Administration -
Saint John's College Junior College
Belize City, Belize
05-2016
High School Diploma -
Belize High School
Belize City, Belize
06-2014
Skills
Microsoft Word, Excel, PowerPoint
QuickBooks
Financial management
Communication skills
Customer service
Organizational skills
Schedule Management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Professional
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Accurately reported on drivers arrival and departure times without a single error in more than 1 year.
Researched issues and conflicts to determine the best solutions, which enabled better response times and reduced complaint calls.